Tekion Tools
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What is Slack?
I manage the onsite folks and escalations
What is SMI - Senior Manager of Implementation?
First Pass, Dry Run, Final
What are the 3 types of conversions?
RO's, Car Deals, Parts Tickets
What are the Real documents used in SIM training?
SIM Week 1, Pre Go-Live, Go Live, Follow Up
What are the types of Status meetings?
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What is Outlook?
I am in charge of the implementation process and S&P meeting
What is an Implementation Manager?
The storage for incumbent DMS data
What is Athena?
PC, Printer, Scanners, iphones
What hardware should be available for SIM week?
What are TAP task?
This is were I make travel arrangements
What is Concur?
I am responsible for the setups and conducting SIM training
What is an ISS/ISM Lead?
I am the tool that stores the first pass conversion reports
What is a MAP?
Where course guides are located
Accounting, Retail, Parts, Service
What are Department Updates? (during the status meetings)
This tools is were I can find the tasks to complete my implementations
What is TAP?
I manage our DP post install and keep them updated on new features and products
What is a PSM - Partner Success Manager?
0%
What is the acceptable variance for conversion passes?
Build End User system knowledge, drive new processes, test systems setups
What are Goals of SIM training?
Department Updates, Simulation Recreate Counts, Dealership Communications, Q&A
What are Status meeting agenda items?
This is a landing area for shared information
What is Confluence?
Accounting, Retail, Forms, Integrations
What are the types of Implementation Specialist?
Clean up WIP, Vehicle Status, Prepare Payroll Cycle
What is conversion preparation?
used to control the training session, printed or saved on training PC, outline for class
What are Course Guides?
Implementation Manager, SMI, PSM, Key Dealership Managers/Owners
Who should be invited to Status Meetings?