DAY 1
One of the things orthopedic supports do is ______ the joint to it's natural position.
What is align?
The interval of time a patient must wait to get a new right wrist support through insurance if they've already received one.
What is 5 years?
This program began in 1966 under the Social Security System.
What is Medicare?
Not reading this to a patient or their representative can result in a zero compliance score on a phone call.
What is the Monitoring Statement?
The government entity that now controls Medicare.
What is CMS?
This ailment most classically affects the big toe.
What is Gout?
To size a wrist support we ask for the patient's ______ size.
What is glove?
This is when Medicare Part A kicks in for a patient.
What is when the patient is admitted into the hospital?
The fastest, easiest way to get an approval for our customers.
What is Telemed?
The 4 items that we provide for original Medicare patients only.
What are, shoulder, ankle and elbow supports, and the PHM.
An old-timey word for lower back pain.
What is Lumbago?
These are the 2 medications that would qualify a patient for a PHM or Patient Home Monitor.
What are Warfarin and Coumadin?
The Medicare Part that covers Emergency Room visits.
What is Part B?
Before we end a sales call with a customer, we must provide our __________.
What is our contact information? Agent name, company name, telephone number.
The question we should immediately ask when we find someone has a private insurance plan. (not original Medicare)
What is "do you know if your plan is an HMO or PPO?
People in which jobs are more likely to develop sciatica?
What are police officers and construction workers? (Uneven hip)
One way Medicare will allow a patient to replace a support before the time allowed is if the support was stolen and there is a police report. The other way is_________.
What is a natural disaster?
The two kinds of Medicare Advantage plans that we might accept.
What are PPO's and PFFS'S?
This is done near the end of a sales call, we go back over all the information, including the items we are getting for the patient.
What is a re-cap?
Alex Trebeck was recently diagnosed with Stage 4 __________ cancer.
What is pancreatic?
The name of the hormone that helps glucose get into your cells.
What is Insulin?
The number one complaint about ___________s is that they slide up and down and irritate the skin.
What are Knee Supports?
This insurance is the primary payer if the patient has a Medicare Supplement.
What is original Medicare?
We try to NEVER miss an opportunity to express _______ to the patient.
What is empathy?
The city where the 2016 Summer Olympic Games were held.
What is Rio de Janiero?