Unit Features
Lights
Compatible Accessories
Power Cycle
How to Pair
100

VRB: What's the network carrier?

AT&T

100

Mytrex: What does orange/green light means?

Unit system is updating

100

Mobile Help: What's Fall Pendant color? 

White with blue center

100

Mytrex: What should you hear once you turn the battery switch back on and plug back the power cord? 

System Ready

100

Mobile Help: What's the last step of paring a button before testing it?

Press and Release the BLUE Reset button on the base unit.

200

Can you adjust the volume for a CL4G?

No

200

Mobile Help: How can you tell when the unit is not receiving power or losing cell connection?

The unit has blue or red blinking light 

200

What type of Neck and Wrist pendants are compatible with a VRB? 

Regular and Snap 

200

VRB: What do you need to do after you unplug the power cord?

Press the red button on the back

200

Essence: What's the second step of pairing a door contact?

inserting the batteries

300

Mobile Help: What's the pre-recorded announcement for when the unit is on and ready?  

System Ready 

300

Essence: What does a green blinking communication light means? 

active transmission

300

Mytrex: What's the wrist band color?

Black 

300

CL4G: Where is the backup battery switch located ?

On the back of the unit

300

CL4G: What's the fifth step in paring a button? 

Press the Multiuse button to exit programming mode

400

Essence: What's the pendant Range? and how many can you pair? 

1100 and up to 10 buttons


400

VRB: What should the light be when the unit is on Ready Mode? 

Solid Green 

400

Essence: What's a VDP? 

Voice Panic Detector

400

Mobile Help: What's the last step of power cycling?

test unit

400

VRB: What's the first step in paring a pillow switch?

Press and hold the programming button on your unit

500

Mytrex: How long does the backup battery last? 

80 hours 

500

CL4G: What does a blinking yellow light means?

No network Connection

500

CL4G: What are the compatible accessories? 

Fall Pendant, Neck/ Wrist pendant, Halo Pendant, Smoke detector, Pillow Switch, and Sip and Puff

500

What's the point of doing a power cycle? 

To troubleshoot the unit

500

Mytrex: Which button should you press to add a pendant or accessory? (first step)

MODE button

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