In-Home Policies
Boundaries
Recreation Events
Communication
Everything In-Home
100
Tan sheets, mileage reimbursement, and reimbursement are due on this day and time.
What is 9:00am the Tuesday after a pay period ends. All pay period dates can be found on the back of a tan sheet. Please use this as a reference.
100
This is when it is acceptable to bring an individual Hammer supports to your home during a shift.
When is never. This is a boundary issue that can be confusing for the individuals we support and has the potential of becoming a liability issue.
100
Contact this In-Home Specialist to sign up the person you support for a recreation event.
Who is Emily.
100
This is who you call if you have a question regarding In-Home.
Who is Brian Kelly, Beth Siewert, or any of the In-Home Specialists.
100
This is the number of individuals we support through our In-Home program at this time.
What is 33.
200
It is okay to use your cell phone on a shift for this reason(s).
What is in the case of an emergency, or if you need to use the internet as a resource for directions or events in the community. Make sure you let the person you support know why you are using your phone so as to avoid confusion.
200
This is who you should contact if the person or family you support would like to re-schedule your shift because they are going on vacation.
Who is Brian Kelly. Always direct parents or individuals to PM for any schedule changes they would like, or any staffing issues they are having. This protects staff from being in uncomfortable situations with individuals/families. You should not be making schedule changes with family directly. Your shift is a set shift not meant to be scheduled around your availability. Any last minute changes to your schedule will be considered a short notice day.
200
Recreation brochures are mailed out in this frequency.
What is quarterly? Q1- January - March Q2 - April - June Q3 - July - August Q4 -Sept. - Dec. If you would like a copy of your own, make sure you contact Emily Miller.
200
These are some reasons you should be communicating with Brett.
What is when you have vacation request, a question/concern about your schedule, tan sheets, or payroll.
200
True or False: In-Home shifts are temporary.
What is False. In-Home Positions are not temporary unless previously discussed with PM/PD. Your shift is not “a pick up shift”; this is part of your regular schedule. You must request vacation, call in should you not be able to make it (giving at least 6 hours’ notice), and give at least two weeks’ notice if you are leaving your position.
300
This is an acceptable time to smoke on a shift.
When is never. There is absolutely no smoking during your shift. In-Home shifts are short and therefore, smoking should occur before or after your shift.
300
This is how you should act when you are in an individual's home.
What is courteous and polite. Be courteous of the individual's home. Ring the doorbell or knock when arriving. Do not answer the phone unless directed. Make sure to use questions like: "May I use your restroom?," and "would you like me to take my shoes off?"Always assume that you are not eating the individual/family's food unless notified otherwise.
300
This is where you can you find the address information and directions to a recreation event.
What is in the email Emily sends prior to your shift. This email is filled with ALL details including: time, date, location, meeting area, address information and a link to a map. If you forget who you are taking to the event, check WorkSchedule.
300
This is why it is important for In-Home staff to pass along information (hammer recreation events, changes to the time/date of a recreation event, news from Hammer) to the people we support.
What is In-Home staff are the direct-line to the people we support. In-Home staff play a very important role in the chain of communication between Hammer and the individuals/families we support. Staff know the individuals best, and have spent a lot of time building relationships with them. Brian, Beth, and the In-home Specialists have less direct contact with the individuals we provide services, and are therefore limited in our ability to reach out to every one to inform them about recreation events and other going-ons at Hammer. We rely on our outstanding In-home team of direct-care professionals to pass this information along to the people they support, so they stay informed and involved!
300
These are your responsibilities prior to working a shift with an individual we support you have never worked with before.
What is check workschedule to see when your shift is scheduled, read his or her RMAP, and get contact information and directions to his or her home. Please contact PM to setup a time to read the risk management plan. This is a great time to learn more about the person and ask any questions you many have. Remember: You will be paid 1-hour to read this document and should add this to your tan sheet.
400
This is the Cancelled Shift Policy.
What is "if the individual you support cancels their shift with you, notify Beth right away. If you cannot get a hold of Beth, call the E-cell." There will always be a shift available somewhere that you can fill, if you want to keep your hours.
400
Ture or False. It is acceptable to run errands for the parents/family of the people we serve.
What is False. There are boundary issues that sometimes occur because we are providing a service in someone else’s home. However, we provide person-centered services and shifts should be focused on the individual.
400
You take an individual to a rec event that takes up the entire shift, or ends later than the scheduled time. This is what you do when you bring them back home at the end of the shift.
What is log in the program book. It is important to document in all sections of the program book (daily living supports, formal outcomes, and daily log) even when you are just working a rec event. It's okay to put N/A for the formal goals if you didn't have time to run them.
400
This is the purpose of the Communication log in the back of the program book.
What is to communicate with other staff who work with that individual. You should be using the communication log daily to communicate about any issue the individual is having, changes to a program, things that are working and not working, medical concerns, etc.
400
This is where In-Home Program Books are kept.
What is in the individuals home. If you are unsure where the program book is, ask the individual you are supporting, or his or her family. Remember, this book can NOT be kept in your car, as it is a HIPPA violation.
500
This is when you should fill out an incident report.
What is in case of emergency, injury, suspected abuse or neglect, elopement, VA, sexual incident, etc. When in doubt, fill it out.
500
This is what you should do if an individual or their family offers you money or a gift.
What is contact Brian Kelly right away. Tread carefully in this area. We are not supposed to accept money or gifts from the individuals we support or their families. However, this is a sensitive matter, as some families truly appreciate our work and want to show us their appreciation. If you find yourself in this situation, contact Brian or Beth as soon as possible to figure out the best way to proceed.
500
This person is responsible for helping someone we support register for rec events.
Who is the individual's regular staff. We really depend on staff to communicate with the individuals they support to help them sign up for the events they are interested in.
500
Scenario: The person you support is having a personal issue with his Father which causes him a lot of stress and anxiety. You would like to communicate with the other staff who work with him to learn more about the situation and how they handle it. However, Dad lives with the individual we are providing services, and you know he sometimes reads through the program book. Question: what should you do?
What is ask Brian to setup an email chain for the staff who work with that individual.
500
Scenario: You are at Applebee's with the person you support. S/he is on a program to make healthy food choices in order to lose weight. Question: What is an appropriate item for you to order from the menu?
What is something healthy. Be respectful of any dietary programs the person you're supporting may be on, and mirror their expectations. You are their mentor. For example, if the person you support orders a salad, you should not be ordering a Cheeseburger with fries. This would not set a good example, nor would be it fun to watch someone else eat a delicous, greasy burger when you are on a diet.
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