Mock Tracers
What Youth Village's document is helpful to have accessible during a Joint Commission Tracer? (Yes, it is an 'open-book' scenario)
What is Documentation Guide
Where can you find the Client Evolv ID #?
What is the Top Panel on the client page (The Number starts with 00)
One of the National Patient safety goals is related to assessing for suicical behavior, what is the tool utilized to assess for this?
What is C-SSRS
What is The Joint Commission? (TJC)
What is An Accrediting agency
(They provide an objective evaluation process that can help health care organizations measure, assess, and improve performance in order to provide safe, high quality care for their patients)
During a Joint Commission survey, this documentation proves that Youth Village's staff know their role during an emergency (Fire, Natural Disaster, Etc.) ?
What is Drill Evaluation Forms (Fire Drill, Disaster Drill
Bonus points, where are they??
How does Youth Village's qualify if a youth is eligible for services?
What is Preadmission Assessment (PAA/PPA)
Who's going to win Staff Rally 2026??
That's right, WOBURN!
(points also given for "Support Team" :'D)
What is Youth Village's initial safety assessment?
What is Risk Safety Assessment (RSA)
**DAILY DOUBLE**
*insert airhorn noises*
How often does Joint Commission Audit?
How long has Patti been Woburn's Office Manager??
What is Every 3 Years
8 years, 3 months, 19 days
What is Sara Lile's favourite drink?
Diet Coke!
If Youth Villages is completing virtual services, how does the family consent to this?
What is Digital Communication Authorization
Where can you find the Client Diagnosis in Evolv?
What is Client - Client Information - Health Information - Diagnoses Information
What was the old Woburn office address?
400 W Cummings Park
Joint Commission Surveyors often evaluate staff by asking them to "trace" this from admission to discharge?
What is the patient's care (Follow The Golden Thread!)
Which document (s) provided to the family during the admission session reviews the Grievance policy for families?
What is The Family Handbook
What is the document used at Youth Villages to assess trauma for Intercept clients?
What is Child Adolescent Trauma Screen (CATs Assessment)
How can you review the Youth Village's treatment plan all in one scrollable page to avoid clicking through separate tabs?
What is Put the treatment plan in print mode
Comprehensive Treatment Summary is also acceptable
What document shows that the youth and family were involved in reviewing services?
What is Youth Family Review and Consent (YFRC)
The Joint Commission requires staff to demonstrate compliance with this basic infection prevention practice, which you receive annual training on in Learning Center
Hand Hygiene (wash em!)
How does a specialist prepare for personal safety before going to a family's home?
A. Reference YV Policy IHS-107
B. Review Preadmission Assessment
C. Ensure Supervisor is aware of schedule; Maintain outlook calendar
D. Ensure phone is charged & valuables are locked in vehicle
How does Youth Villages assess the culture of the region (among staff)?
Great Places to Work Survey
How do you favorite a Evolv location in Evolv for easy access?
What is Left Bar, History, Select the star next to the recently accessed location
What is the validated outcome tool? (Hint: This is how we demonstrate family voice in sessions)
What is ROS/CROS
This Joint Commission standard focuses on maintaining a safe physical (office) environment
What is Environment of Care
What is the NE On-Call process? (ie what is our availability to clients, procedures for usage etc)
1. Primary Staff provide on-call during business hours M-F 8am - 5pm
2. Rotating on-call specialists provide crisis support M-F 5pm 8am and Weekends
3. On-call support can be reached with the designated on-call # provided to all families, referral sources, collaterals, etc.
4. Upon calling for crisis support, staff will complete a crisis assessment by gathering information pertaining to the current situation to determine what is needed at that moment to de-escalate and effectively implement applicable safety plans. Staff have full access to all youth’s safety plans through our Electronic Medical Records system. Staff are trained to provide feedback to assist the family in de-escalating and ensuring safety is in place using Evidence-Based Practices focusing primarily on crisis intervention. Should it be deemed necessary, then staff will assist in-person if they are unable to resolve the conflict over the phone. Staff should make all efforts to prevent police involvement with the help and support of the adult and/or caregiver involved as well. Should the situation or environment become unsafe for the youth and/or family, then 911 will be called.
5. Once a crisis has been de-escalated, staff will remain to debrief and ensure everyone is aligned and understands the current safety plans going forward.
6. The respective referral sources will be updated with pertinent information regarding the situation and what plans were created and reviewed.