Safety
How long must you wash your hands for?
What are the 4 essentials of cooking?
Proper bun toast
Proper salting
Pulling on time
Turning on time
What are the 4 essential questions?
Would you like onions?
Would you like a French fry?
Would you like a drink?
Will you be eating this here?
When was IN-N-OUT founded?
October 22, 1948
What’s the proper way to call in sick?
What is the proper way of getting a shift covered?
Call the manager and let them know first, then fill out an under the weather.
Ask another associate that’s the same level or close to the same level, then ASK a manager to approve it. DO NOT DEMAND The switch.
What is the correct PPM for the Sanitizer?
200 PPM
Where does extra salt go on a burger?
On top of the tomato. If the burger doesn’t have tomato, it would go on top of where the tomato would go?
How many ketchups do we give per fry?
How many ketchups should we give if a customer has 4 fries?
3 per fry.
Ask them how many ketchups they would like.
Who founded IN-N-OUT burger?
Harry and Esther Snyder
What is the biggest burger we can make?
4x6
What temperature do we keep our walk in to?
33 - 41 degrees
What is the time rage for a fry well and a fry light?
Fry well - 8 1/2 minutes- 9 minutes
Fry light- 2 minutes - 2 1/2 minutes
What are the 4 Nevers?
Never argue
Never make a big deal
Never put the customer on the defensive
Never make excuses
How many burgers did we sell on the first day?
57 burgers
How many ounces is one meat patty?
2 ounces.
When do we do the change overs?
2pm, 6pm, 10 pm
What part of the cow do we use to make our meat patties?
Front quarter chuck
(shoulder)
True or False- We offer free coffee refills AND if a customer brings their own cup, we give them free coffee.
True.
What has always been the INO response we give to acknowledge another associate that we have heard them?
RIGHT ON.
What type of oil do we use and why?
Sunflower seed oil.
Allergen free- & Cholesterol free
What must we do to the shake gallons before we pour them into the shake machine? And why?
We must sanitize the tops to prevent and dust particles from dropping into the shake mix.
Whats the proper way to gook a grilled cheese?
25 seconds on the first side-20 seconds on the second side.
What is the difference between a HOST and a HOST ASSITANT ?
Host- turns tables, interacts with customers, holds doors open, gets refills, hands out hats and stickers, takes orders to customers.
Host assistant- turns tables, cleans, stocks
What is the most important part of an INO uniform?
A Smile.
How many ounces are in each cup?
5 extra points if you know how many ounces are in our milk.
Small: 12
Medium:20
Large:32
XL:44
Shake:14
HC:8
Coffee: 16Milk: 10