HISTORY
FOUNDERS OF INO
HARRY AND ESTHER SNYDER
PROPER GREETING
"HI, HOW ARE YOU?"
WHAT DOES OSM STAND FOR?
OPERATIONAL SKILLS MANAGER
WHAT SAFETY METHOD IS USED TO DICE POTATOES
TWO-HAND METHOD
WHERE DOES THE NAME FLYING DUTCHMAN COME FROM
GUY SNYDER'S RACING NAME
NAME TAG INSPIRATION
DISNEYLAND
WHAT IS INO GOLDEN RULE
THE CUSTOMER IS ALWAYS RIGHT, AND IF BY THE CHANCE THE CUSTOMER MAKES A MISTAKE, REFER TO RULE #1
IN A CLOVER SHAPE
WHAT SHOULD YOU REMOVE WHEN DOING A RESTROOM CHECK
WHAT WORDS WERE ON OUR ORIGINAL SIGN?
IN N OUT HAMBURGERS, NO DELAY
INO IS CALIFORNIA'S FIRST...
DRIVE-THRU
HOW OFTEN DO WE SIGN THE LOT CHECK CARD
EVERY 15 MINUTES
SPECIAL INGREDIENT IN BUNS TO ACHIEVE PROPER TOAST
GRANULATED SUGAR
WHAT 3 ITEMS MUST BE CARRIED BY 2 PEOPLE
10 STATES INO IS LOCATED
CALIFORNIA, NEVADA, ARIZONA, UTAH, TEXAS, OREGON, COLORADO, IDAHO, WASHINGTON, TENNESSEE
MOVIE THAT INSPIRED CROSSED PALM TREES
IT'S A MAD, MAD, MAD, MAD WORLD
IF A CUSTOMER ORDERS A NO SALT FRY, WHAT MUST YOU CLARIFY?
IF SALT IS OK ON THE PATTY
WHAT ARE THE FOUR NEVERS OF CUSTOMER SERVICE
1. NEVER ARGUE
2. NEVER MAKE A BIG DEAL
3. NEVER MAKE EXCUSES
4. NEVER PUT THE CUSTOMER ON THE DEFENSE
WHEN MUST WE HAVE A HOST AND A HOST ASSISTANT?
WHEN ALL THREE GRILLS ARE IN USE
GRILL SCRAPER AND BUN TOASTER
OCTOBER 22, 1948
WHAT ARE THE 4 MAIN THINGS THAT CAN HURT THE QUALITY OF THE OIL?
AGE, WATER, FOOD PARTICLES/SALT, EXCESSIVE HEAT
FOUR ESSENTIALS OF COOKING
1. PROPER BUN TOAST
2. PROPER SALTING
3. TURNING ON TIME
4. PULLING ON TIME
FIRST STEP TO CLEANING THE POTATO PEELER
UNPLUG IT
WHAT IS INO'S MOTTO
QUALITY YOU CAN TASTE, CLEANLINESS YOU CAN SEE
WHEN WAS THE WAREHOUSE FIRE?
8/16/1978
WHAT CHEMICAL IS USED FOR WIPING DOWN TABLES
DDC (DISINFECTANT)
HOW MANY CHILIS GO ON A BURGER THAT HAS EXTRA CHILIS?
8-12
WHEN RAINING, WHAT DO YOU NEED OUT IN THE DINING ROOM
RAIN MATS AND WET FLOOR SIGNS
WHO PUT THE BIBLE VERSES ON OUR CUPS?
RICH SNYDER
WHEN DID ALL OF OUR STORES START TO SELL SHAKES?
06/30/1975
WHAT ARE THE FOUR RESPONSIBILITIES OF THE BACKROOM BODY?
FRESHNESS, QUALITY, WASTE CONTROL, KEEPING THE STAND STOCKED
IN WHAT POSITION MUST TOASTED BUNS BE TRANSFERRED TO ANOTHER GRILL? (IF YOU
EXACTLY AS THEY COME PACKAGED, NOT STACKED
WHAT IS THE LAST THING A CUSTOMER SHOULD HEAR AFTER WE HAVE TAKEN THEIR ORDER OR HANDED THEM THEIR FOOD?
THANK YOU
WHAT WERE OUR ORIGINAL 8 BOTTLED SODAS
PEPSI, COKE, ROOT BEER, 7-UP, CREAM SODA, ORANGE, STRAWBERRY, DELAWARE PUNCH