When did INO open?
October 22, 1948
What is the #1 rule when working any window
greeting the customer right away
What kind of potatoes do we use
Kennebec
what are the 4 essentials of cooking
1. Proper bun toast
2. Proper seasoning
3. Turning on time
4. Pulling on time
how long do we need to wash our hands
at least 20 seconds
Who founded In N Out burger?
Harry and Esther Snyder
What are the 4 essential questions when taking orders?
1. Would you like onion
2. Would you like fries
3. would you like a drink
4. Would you be eating here/ in a car today?
What kind of oil do we use?
Sunflower seed oil
what is so special about our buns
they're made with granulated sugar to caramelize during toasting, sponge dough that takes 8-10 hours to rise old fashion way
what are ways to tell a counterfeit bill
1. color changing number
2. the collar
3. blue light test
4. the face
What is the oldest standing store?
Store 5, Pasadena, CA
Who is our most important asset?
The customers
What are ways to tell a cooked fry aside from the timer
1. bubbles
2. color
3. do they float
what is the proper temperature of a cooked meat
Minimum of 165
after how long should you get new shoes
6 months
Give at least 1/3 of our mission/purpose statement
What are the 2 golden rules?
1. The customer is always right
2. If by chance the customer is wrong refer back to rule #1
how long do we cook fry wells and fry lights
fry well is 6-7.5
fry light is 3.5-4
how long do you cook a grilled cheese for?
25 seconds on one side
20 seconds on the other
what are the 3 common work place accidents
Cut, slip and fall, struck by
What do the crossed palm trees meaning our stores?
a nod a film harry loved to symbolize his treasures. “its a mad, mad, mad, mad world”.
A customer orders a 6x6. How do you handle this request?
Make customer aware that maximum burger we can do is 4x4 however offer to have a Flying Dutchman on the sode
what is the normal temp of the fryers
350
when is the latest time to add cheese to a burger when cooking
before 3 minutes
how do you properly dice potatoes
with two hands