INO HISTORY
HI HOW YOU
WOULD YOU LIKE FRIES WITH THAT
GOLDEN EGG
SAFETY FIRST
100

When did INO open?

October 22, 1948

100

What is the #1 rule when working any window

greeting the customer right away

100

What kind of potatoes do we use

Kennebec

100

what are the 4 essentials of cooking 

1. Proper bun toast

2. Proper seasoning 

3. Turning on time

4. Pulling on time

100

how long do we need to wash our hands

at least 20 seconds

200

Who founded In N Out burger?

Harry and Esther Snyder

200

What are the 4 essential questions when taking orders?

1. Would you like onion

2. Would you like fries 

3. would you like a drink

4. Would you be eating here/ in a car today?

200

What kind of oil do we use?

Sunflower seed oil

200

what is so special about our buns

they're made with granulated sugar to caramelize during toasting, sponge dough that takes 8-10 hours to rise old fashion way

200

what are ways to tell a counterfeit bill

1. color changing number

2. the collar

3. blue light test

4. the face

300

What is the oldest standing store?

Store 5, Pasadena, CA

300

Who is our most important asset?

The customers

300

What are ways to tell a cooked fry aside from the timer

1. bubbles

2. color

3. do they float

300

what is the proper temperature of a cooked meat

Minimum of 165

300

after how long should you get new shoes

6 months

400

Give at least 1/3 of our mission/purpose statement 

  1. Providing the freshest, highest quality foods and services for a profit, and a spotless, sparkling environment whereby the customer is our most important asset.
  2. Providing a team-oriented atmosphere whereby goal-setting and communications exist, and to provide excellent training and development for all of our associates.
  3. Assisting all communities in our marketplace to become stronger, safer and better places to live.
400

What are the 2 golden rules?

1. The customer is always right

2. If by chance the customer is wrong refer back to rule #1

400

how long do we cook fry wells and fry lights

fry well is 6-7.5

fry light is 3.5-4

400

how long do you cook a grilled cheese for?

25 seconds on one side

20 seconds on the other 

400

what are the 3 common work place accidents

Cut, slip and fall, struck by

500

What do the crossed palm trees meaning our stores?

a nod a film harry loved to symbolize his treasures. “its a mad, mad, mad, mad world”. 

500

A customer orders a 6x6. How do you handle this request?

Make customer aware that maximum burger we can do is 4x4 however offer to have a Flying Dutchman on the sode

500

what is the normal temp of the fryers

350

500

when is the latest time to add cheese to a burger when cooking

before 3 minutes 

500

how do you properly dice potatoes

with two hands

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