Forbes Standard
What is the Standard on placing a guest on hold?
Asking guest permission before placing on hold
What does the Volcano Road consist of?
Sandwich, Fruit, Cookie, Chips, Beverage
What is our Wednesday Daily Wow Amenity?
Power Duo
When do you report and accident to security?
Who is our Founder?
Isadore Sharp
How do we close interactions with a guest?
Polite and appropriate remarks.
What does the Moana consist of?
PB&J, carrot & celery sticks w/ Ranch, Granola
What are the arrival amenity for returning guest?
Pineapple Tea Cake
Where do you park cart along the path?
Right side
What year was Four Seasons Hualalai founded?
1996
What is the Standard delivery time for Lunch/Dinner and Breakfast?
40min and 30min.
4oz. Misoyaki Salmon, Tamago, Pickled Vegetables, Boiled Taro, Fresh Fruit, Miso Soup, Rice, Green Tea
What does the Yellow Delivery Slip Mean?
Gift from themselves or from someone else.
What must you always use at night?
Lights
How many pools are there?
5
What is the service of closed beverages?
Open and poured in the room
What are GF items on lunch menu?
Everything except for the Kalbi Short Ribs.
Hualalai Treasures
What is the maximum speed on walking paths and in parking lots?
7mph
What is the Eagle Rays name in King's Pond?
Bonus: How old?
Kainalu, 27yrs
What are staff encountered standard?
Wearing professional, clean and well-fitted uniforms. Extremely well-groomed while appropriately representing the property style. Name Tag.
What is in our Super Grain Buddha Bowl?
Roasted Kabocha Squash, Avocado, shaved local radish, Heirloom Carrots, Pumpkin Seeds, Edamame, Roasted Beets, Quinoa, Barley, Baby Greens. Sesame Vinaigrette.
What does 3203 and 3303 receive upon arrival
Presidential Fruit, 4x Water, Cookie Jar, Chocolate Amenity
When is beachfront walkways allowed to be used?
During emergencies or when necessary/
How many employees do we have?
1,330