Communication is Key
What should th last person out of the instructor room do?
Close the door!
What should the first person out of the instructor room do?
Grab the key for the triangle room/divider cage.
What other equipment needs to be set up when we have hockey programs on ice with skating lessons?
Dividers
What happens if you do not complete your availability in the excel document by the deadline?
You are not scheduled that season.
(New staff must be available Friday PM or Saturday AM to be scheduled)
When does your shift start?
15 min prior to ice time
You are paid and expected to be ready on time - the 15 min of pay is not guaranteed.
If you have noted you need a day off during the set in the availability document at he beginning of the set, who is responsible for finding the sub coverage – your supervisor or you?
You!
How many hours of work are needed to graduate to the next step in pay as an instructor?
300 hrs (per position)
What supplies can be used to indicate circuits or skills on ice?
Markers, bingo dabbers, cones, etc.
Who do you email your Request Time Off form to?
Sharon, your supervisor, and the person covering for you.
When is cell phone use allowed during your shift?
Never.
Ice cleans are paid time and you should be listening to your supervisors feedback and engaging in team chat.
NEVER take your phone on ice with you.
How many ways can you communicate a skill to a participant?
Verbal, Visual, Tactical
What should be on your clipboard?
Skills grid, master for the day, emergency info, NAME.
BONUS: Stickers
What is included in your full uniform?
Instructor jacket, black pants, skates, helmet, name tag, clip board (gloves)
If your sub is no longer available to cover for you and you already submitted your RTO form to those required, who is responsible for finding coverage?
The sub who committed to covering your shift.
(This is why you submit your RTO requests ASAP!)
What weeks do you get talk to parent pay?
5, 7, & 10
A parent says their child needs more attention in an 8 person class – how do you respond?
Explain you are spreading out your attention to all 8 participant but that it IS a group lesson. Discuss skate 60 and private lessons if they would like more 1-on-1 attention. When in doubt, call your supervisor for assistance.
How do Joanne, Sharon, and your supervisors communicate important messages to you, including shift assignments?
City email and Teams.
Last minute coverage may be through text message, otherwise we only communicate though City sanctioned communication methods.
What equipment can you use to physically help correct arm positioning during skills?
Hockey stick, hoola hoop, plastic/ringette rings, etc.
Example?
If you are injured at work, what do you need to fill out, when do you fill it out/submit, and who do you report the injury to?
Employee fills out blue form, employee report directly to WSBC within 24 hrs.
Please notify your direct supervisor during shift of occurrence.
What are the main elements to a good lesson plan?
Warm up, skill explanation, practice, use of toys/equipment, fun!
What are the responsibilities of a mentor/team teacher?
Ensure proper skill explanation and technique is being relayed, marking the participants and assisting new hire with how to mark, report cards, demonstrating, correcting mistakes (everyone makes them), and setting a good example – lead by example.
What are the responsibilities of a mentee/student teacher?
Listening to mentor, following direction, asking questions, practice marking participants, learn how to write report cards, etc.
Describe non-verbal body language that shows interest?
Smile, laughing, active correction, bright eyes, “active” teaching, etc.
What are our payroll codes?
(Timecode, Project, Activity, Description, Position)
CASUAL – 248 – GEN – Arena Programs – POSITION
How many seasons/sets do we typically run each year, starting with the beginning of the year?
Hint – more than 4!
1. Winter
2. Spring
3. July (dry floor programs)
4. August (on ice)
5. Fall set 1
6. Fall set 2
7. Winter Break camps