SIMS
what does the acronym SIM stand for?
Sales in Messaging
This is the tag you use when you have an escalation or need help with a chat
What is @FusionSME
Who won the CSFL last year?
This day was celebrated yesterday by all those who love JOE?
What is National Coffee Day
This important verbiage should be shared with every customer before adding the sale to the customers account
What are disclosures
This online guide can give you step by step instructions on resolving almost every issue in messaging
What is Helix
Even with large JAWS this team could not stop the Stingers last week?
Who are the Sharks
this coffee drinks is always served cold or frozen?
What is a Frappuccino
Earn 5 sales between 9/20 and 10/31 and you could get this cold or hot customizable gift
What is a Yeti Tumbler
This tool is used for verifying your customer when in messaging
What is clarify
CSFL stands for this?
What is Customer Solutions Football League
What is China
This important step must be completed at the beginning of every chat before an offer is made for HTP
what is verification
This person is your favorite host and messaging council member
this busy bee is also known as the Stingers mascot
Who is Sammy the Stinger
In which American state was Dr Pepper created?
What is Texas
This "flow" in helix will help guide you through every chat interaction
AT&T ProTech Messaging Flow
this is the number of articles in helix you should review before reaching out to a SME for help?
this is used if two teams tie for the week to determine the winner
What is ACE
This company earns more than $100 a month of Arlene's money every morning
What is Starbucks :-)