Rights
It is very important to Mary that she votes on Election day. Staff refused to take her unless she votes for a particular party.
Rights Violation: Civil/Legal
Layla's ISP states she needs 24hr supervision. Staff stops at the store and leave her in the car, with the vehicle running.
Neglect: Failure to provide needed supervision
Ryan falls and hits his head while at day program. He is taken to taken to the ED and is diagnosed with a concussion.
Serious Injury: Accidental
Marcus becomes angry and throw his TV through the window. Police arrive and transport him to a psychiatric facility, but he is sent home the same day.
Behavioral Health Crisis: Facility-Based Crisis Response
Linda feels her coworker has been bullying her and wants to file a grievance. Who does she report this to?
Supervisor
A staff takes John to mass on Christmas Day, he is Jewish.
Rights Violation: Civil legal
Kyle was left in his soiled clothing for hours because staff refused to help him get cleaned.
Neglect: Failure to provide needed care
Joey chokes while eating his lunch. Staff perform the Heimlich on him and is taken to the hospital for evaluation.
Serious Injury: Choking
Barry tells staff he has been thinking of suicide ever since his mother passed. First responders arrive and after speaking with him, he is NOT transported because he agrees to grief counseling therapy.
Behavioral Health Crisis Event: Community Based Crisis Response
Staff is covering at another house and notices Carl hasn't received his blood pressure medication all week.
Notify On-Call, complete incident report, document on med check list AND service notes.
Juan is non-verbal and uses a tablet to communicate with others. The staff sent Juan to day program for 2 weeks without his device.
Rights Violation: Failure to provide needed communication
Staff did not give Julie her prescribed insulin for 2 days.
Neglect: Failure to provide medication management
Mark develops a pressure injury and needs to be treated by wound care.
Serious Injury: Pressure Injury
Jenny is caught on surveillance stealing clothes from her job for the past 3 months, and is arrested.
Behavioral Health Crisis: Immediate Arrest and Incarceration
Wendy states she has a rash on her upper thigh and it itches.
Ask Wendy for permission to look at the rash in a private location AND have another staff present. Document: body chart and service notes
Staff are doing an activity with the group and Leo declines to work on his word puzzles. The staff takes away his book and tells Leo he has to do the activity or he can't have his book back.
Rights Violation: Services
Staff left out cleaning chemicals within reach of Rosie, who may put items in her mouth.
Neglect: Failure to Provide Protection from Hazards
Staff is assisting Gen in the bathroom and notices a black and blue bruise on her left hip. She is non-verbal and no one claims to have witnessed an incident.
Serious Injury: Injury Unexplained
Tim spends a week in an inpatient facility after a manic episode.
Behavioral Health Crisis: Psychiatric Hospitalization (voluntary)
Staff is doing an overnight at a house and gets a call that there is a family emegency.
Call On-Call and ask for relief. Do NOT leave until someone arrives.
Lucy left her cell phone at home and staff goes through her phone to read her messages.
Rights Violation: Privacy
Staff drove past a school bus that was stopped and flashing red.
Neglect: Moving Violation
Penny burns her hand on the stove while helping prepare dinner. She is treated at urgent care.
Serious Injury/ Injury Accidental
Dwayne is 302'd after he became violent with his housemates and to himself.
Dan arrives to day program with Advil as a PRN without a written script from his doctor.
Contact his house and request a script. Do not administer until written consent from doctor.