Outreach
What are the two types of channels you can send an Outreach through in Indigov?
What are Email and SMS (Text)?
Which city, known for its beaches and the Jaguars, has both a mayor’s office and a transit authority using Indigov?
What is Jacksonville?
An official count of the population, mandated by the U.S. Constitution to occur every ten years, is known by this term.
What is the census?
What are the three standard sentiment options you can choose from when tagging a contact’s opinion?
What are Support, Oppose, and General
What year was Indigov was founded
What is 2017
When sending a test of your Outreach, what will the subject line automatically include before your original subject?
What is "TEST EMAIL"?
This Midwest city is home to one our Board of Trustees customers, and also to the IKEA nearest Ann Arbor.
What is the City of Canton, Michigan?
A document that some government purchasers create to outline the requirements for a specific project to solicit bids from vendors and identify which one is best qualified to complete the project.
What is Request for Proposal (RFP)
What feature in Indigov lets you group related tickets to update or reply to them all at once?
What is batching
Who was Indigov's first customer?
Who is Rep. Cathy McMorris Roger
You want to build an audience of veterans who live in a specific neighborhood. What two tools can you combine to do this?
What are the polygon tool and contact trait filters?
Which state leg. customer was the first to fully migrate to Indigov 2.0?
Who is MN Senate
What is the government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services used by the federal government?
What is the Federal Risk and Authorization Management Program (FedRAMP)
In Indigov 2.0, what feature lets you pull a contact’s name into a message automatically?
What are Merge Tags
Who is Indigov's largest customer (by ARR)
Pennsylvania House
By default, are subscriber groups public or private in Indigov?
What is Public by default
This Indigov client, representing Michigan’s 8th Congressional District, also used Indigov as a state senator before joining Congress?
Who is Kristen McDonald Rivet?
What U.S. state claims the oldest functioning state legislature, meeting continuously since 1619?
What is Virginia
You want to assign a ticket, apply two opinion tags, update the status, and clear a custom field — all with one click. What Indigov 2.0 feature should you use?
What is a Quick Action?
What is 2500 or fewer seats
Why is an Outreach sent in batches instead of immediately all at once?
What is to improve inbox placement
This major West Coast city has 15 council districts using Indigov — including District 13, famously represented by Mitch O’Farrell until 2022.
What is Los Angeles
In U.S. municipal law, what principle says that a city only has powers that the state legislature explicitly grants it?
What is Dillon’s Rule?
When setting an auto-batch rule, what text matching fields can you use to automatically group tickets?
What are Message text, Subject text, Requester, and Ticket Field.
What are Indigov's top 3 H1 goals?
What are: Reduce seat cap in Zendesk ELA, Launch a stable revere in
house offices, Achieve zendesk feature irrelevance