INCOMING APPS
WHAT'S THE 1ST THING YOU DO WHEN WE OPEN AN APP IN THE QUEUE?
INDIRECT LOAN MARKED YES
HOW DO YOU KNOW WHAT RATE TO SELECT?
LOOK FOR THE CREDIT SCORE, VEHICLE'S YEAR, & LOAN TERM ON RATE SHEET TO SELECT CORRECT RATE.
WHERE CAN YOU FIND APP'S PACKET?
NALN FOLDER
HOW DO WE KNOW AN APP IS READY FOR FUNDING?
WHEN IT'S IN THE RFF QUEUE
WHAT DO WE UPLOAD ON APP'S DOCS ONCE WE BOOK?
COMPLETE PTOR FORM & FUNDING CHECKLIST
WHAT IS THE MIN. OCCUPANY REQUIREMENT FOR ADRRESS & EMPLOYMENT?
2 YRS
HOW DO WE CLEAR ADDRESS FRAUD?
INDIRECT APP ADDRESS WILL BE VERIFIED BEFORE FUNDING.
WHERE DO YOU UPLOADED THE FUNDING PACKET TO?
APP'S DOCUMENTS
WHO ISSUES OUR MBR NUMBERS?
EBRANCH
WHAT DO WE DO SEND TO PAYMENTS?
COMPLETED PTOR FORM & POBA
What does MLA stand for?
- Military Lending Act
WHAT DO YOU DO IF INFO OR DOCS ARE MISSING IN THE PACKET?
EMAIL NALN TO PROVIDE UPDATED/CORRECT DOCS.
IS ACH PAYMENTS REQUIRED FOR MBR TO HAVE ON THEIR LOAN?
NO
WHAT DO WE CHECK ON BRANCH SUITE AFTER BOOKING A LOAN?
NAME, LOAN AMOUNT, PAYMENT, DUE DATE, INTEREST RATE, TERM, PURPOSE & COLLATERAL CODE, & COLLATERAL SCREEN.
What is required if MLA status is YES?
- MLA certificate
WHEN UW REQUESTS FOR POI BEFORE DECISIONING WHO DO WE EMAIL?
NALN APPROVAL DESK
WHAT GL IS USED IN DISBURSEMENTS?
What is the Application review process to send to UW?
ID, Residency, Employment, Income, Credit Report, & MLA status are verified before submitting to UW.
WHAT TO DO WHEN RATE/TERM OR AMOUNT IS INCORRECT ON LOANS PQ?
CORRECT RATE/TERM OR AMOUNT, ADD COMMENT, & RESUBMIT TO UW FOR REVIEW.
ON THE BOOKING PAGE WHAT POPULATES THE CORRECT SUFFIX?
PURPOSE & COLLATERAL CODE