Mediator
Influence
Environmental Change
Coordination
Actions to Change
100

What are 2 types of phases of the "4 phase mediation process?"

(Tuning in, Beginning Together, Work and Transitions & Endings)                                                                            

100

A Probation officers and child protection workers have real authority. Why do they still need to rely on influence? 

Authority can enforce rules but can’t create motivation, and lasting change comes from trust and the relationship.                                                                                                        

100

What are the questions a Social Worker is required to ask before assessing a client 

How has the situations been affecting you?

What are your strengths?

What would you like to see happen?

100

Define coordination.


Coordination is two or more services providers working together to accomplish a task. 


100

This type of advocacy involves taking preventative steps like calling ahead or accompanying a client to an intake to stop barriers before they happen. What is it? 

Proactive Advocacy

200

What is Mediation?

  An indirect practice strategy where the social worker helps the client and environmental system reach out to each other to achieve a common goal.

200

A worker pressures a client to follow a plan. Which of the three ethical questions would you use to check whether that’s acceptable?

Whose needs are being met?

Were the goals set collaboratively?

Is freedom of choice maintained as far as possible?

200

Name three main purpose of Environmental Change 

Remove Barriers 

Promoting Social Justice 

Changing Harmful Conditions 

200

What are the two types of support system? Differentiate them

Informal and Formal

Differences - Social Services and Family members.

200

Name any TWO of the three classic models of community organizing (developed by Rothman and Tropman

 Locality development, Social planning, Social Action

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