The policy
True or False: All programs at Wood's Homes are requried to use the ICRA and HSRA
False: Only programs providing in home services are required to use the ICRA and HSRA
True or False: The ICRA must be completed before the first meeting with the client
True
True or False: The HSRA doesn’t need to be completed if attending the home with a caseworker
False - must be completed prior to attending the home regardless of who you are attending with
It has been a few weeks since you last met with a family. You have suspicions that the caregiver has relapsed, and the caseworker has reported an increase in aggression. They are requesting a visit for support. What step(s) are required before this can happen?
True or False: Only historical information from the last 6 months is to be included on the ICRA and HSRA
False - all historical information regardless of timelapse must be included
What is the purpose of the ICRA and HSRA?
The purpose of this policy is to consider staff safety risks related to working with clients in their homes and predicting the likelihood and severity of potential harm to workers and developing appropriate risk mitigation strategies.
True or False: The ICRA only needs to be reviewed by a TL/manager if the score is over 4
False – must be reviewed every single time, even if the score is 0
How often does the HSRA need to be updated?
As new information is learned or every 6 months
You have completed an ICRA and HSRA for a family you’ve been working with for some time and there has never been an issue. You arrive at the home for your scheduled meeting and notice the neighbours’ next door who you have never met, are outside and yelling and swearing loudly at each other. What do you do?
Leave immediately and reschedule your appointment with your client. The neighbours fighting has increased the risk in the area and this risk is unable to be appropriately mitigated.
True or False: You must always complete a confirmation with your client prior to attending the home? Why or why not?
True - we do not complete unannounced visits to the home as there is too much unknown risk associated with these.
Which of the 2 OH&S Rights does the ICRA and HSRA practice?
The right to know and the right to participate
What score on the ICRA would indicate the client is too high risk and we would not be able to work with them at all?
The scores are just guidelines and don’t tell the full story. It’s important to work with your TL to assess the risk and all mitigation steps before determining whether or not to work with a client
Under what circumstances do pets need to be secured in another room when attending the home?
Any and all circumstances. Even if you are comfortable with animals or the clients say the animal is very friendly.
Upon entering the home for a meeting, there is a person there that the family did not disclose during your initial assessment. Caregivers report that she is a cousin who is visiting for the weekend and that it was a decision made at the last minute. How do you proceed with the visit:
A) Ask for the cousin’s name, age and assess for ability to be part of the meeting.
B) Request that she go for a walk or to another area of the home for confidentiality purposes.
C) Redo the ICRA and HSRA to include the cousin in the assessment and proceed with meeting.
D) Advise the family that the meeting must be rescheduled since there are additional factors unaccounted for in the HSRA.
D) End the meeting - this person presents an unknown risk that you are unable to properly assess in the moment nor does it provide enough opportunity to review the risk with a TL
Name 3 situations that would require the HSRA to be updated
Name 3 different safety devices provided by Wood's Homes that are used throughout the agency
You are completing an ICRA for a mother who has a history aggression including criminal charges. What additional information do you need to make a safety plan?
Where should you park when attending a client's home?
On the street, facing the direction you intend to travel. Never park in the driveway.
You have received a file transfer from another FSC who has been meeting in home with the clients for some time. What steps do you need to take before beginning your work with the family? Select all that apply
A) None, the previous FSC has already assessed for safety
B) Review the ICRA and HSRA
C) Ask questions if there is anything you don’t understand or feel requires further information
D) Refuse to attend the home until you have been able to complete your own HSRA
B & C
What is the code word used by Wood's Homes to indicate you need immediate emergency help?
Noah
What is the Internal Responsibility System?
The internal responsibility system is a way of sharing responsibility for health and safety between everyone in the workplace. Responsibility is shared according to each person’s legal obligations, which are often based upon that person’s authority and control at the worksite.
You are working with a couple who are both in active drug use. What additional information do you need to make a safety plan?
The HSRA is comprised of 2 sections. The first section is completed prior to attending the home. Name all the areas the information is obtained from to complete this section
You have been working with a family for several months but they just reported to have a mice and cockroaches in the home. What are your next steps?
List all steps involved from the initial referral of a file to a home being approved for meetings.
1. Referral reviewed by TL prior to assigning to FSC
2. FSC reviews the referral, SAR and speaks directly to caseworker to obtain all information needed for the ICRA and Section 1 of the HSRA
3. FSC speaks directly to the clients to obtain additional information for Section 1 of the HSRA
4. FSC creates a safety plan for ALL items that receive a score.
5. IRCA and Section 1 of the HSRA along with safety plan is reviewed by TL/Manager and updated if needed
6. TL/Manager provides approval for staff to go in to the home to complete Section 2 of the HSRA
7. FSC completes Section 2 of the HSRA and updates any areas of Section 1 or ICRA as needed.
8. Final document reviewed and approved by TL/Manager
*Safety plan to be created and shared with clients so there are no surprises