Health
Where do you find the Marketing Codes for the policy?
What is the insurance tool used for?
Other insurance responses on application
What is the proper name regulations when entering a new APO?
Exactly as shown on the Application including capitalization, spacing and punctuation.
What date is entered as the received date on a manual application?
The earliest date stamped on the application
What is Individual Coverage MPN?
714553005
What is the Marketing Code for EPO Bronze Choice?
MT004
What is marketing code for Dental Plus Plan?
DT041
What is the location of the tab to find the correct month to for the APO to begin?
Invoice
At what age do we notify members of Medicare Part A and B coverage?
65
How can individuals submit enrollment forms?
Federally Facilitated Marketplace, paper through our sales department, websales
If a member is on the same MPN but it is an Exchange policy and they are enrolling in Dental, would we assign a new MID?
Yes
What information is required in order to waive the 12 month dental waiting period?
Proof of coverage showing waiting period on major services has been met.
What is the Payment Method type for Electronic Enrollment?
What is OA
What age are dependents removed from a health policy, unless additional criteria is met?
26
Where do we search for pended entries?
Eligibility Change Search
What is the Marketing Procedure Code for the BlueCare EPO Gold Choice?
MT009
When do we enter other insurance on a new dental policy?
If listed on the form
What is the client letter sent to member when APO is started for the first time?
MSP45
Eligibility Change
What is our supervisors name?
Lindsey Robertson
If additional documentation is required for a Qualifying Event, where do you find the correct Client Letter to send/
More Info Letters>MS77
What is the Marketing Code for Dental Plus PPO?
DT036
What information can be updated in eligibility when entering a new APO on a Exchange policy?
What is telephone number and email address
At what point can a member enroll outside of open enrollment?
What is the expectation for our final to pass training?
10 packages/day and 87%