When guests are given a choice of two or more pre-determined entrees to be served to them
What is a la carte?
Round tables with only have of the chairs (chairs all facing the same direction) is called this
What is crescent rounds?
The membership organization for incentive travel professionals
What is Society for Incentive Travel (SITE)?
This type of interaction is most valued by this group of attendees
What is face-to-face networking?
This term could be used to identify departments such as accounting, housekeeping, kitchen
What is Back of the House
What is a host bar or an open bar?
When drinks are charged by the drink, it is called
What is a consumption bar (or a bar by the drink)?
With an average spend of $3915, incentive travel budgets are experience this
What is an increase?
Anther term for millennials is
What is Gen Y?
This term could be used to identify departments such as the Front Desk, Concierge, and the Bell staff.
What is Front of the House?
What is a limited bar?
Largest convention center in the US is located here
What is Chicago (McCormick Place)?
This method is one of the least favorite form of communication for millenials
What is a blog?
The person over the banquets department, servers and often the restaurant staff
What is the Food & Beverage Manager?
When a certain number of meals or beverage service is contracted, it is called this
What is a guarantee
What is plated service (or American Style Service)?
As of 2017, the top destinations for incentive travel are
(name 3 of the 5)
What are:
1. continental US
2. Hawaii
3. the Caribbean
4. Mexico
5. Europe
Besides networking, millennials really value having the opportunity to gain this experience through face-to-face interaction
What is professional development?
First line of communication for a hotel guest is often which department (while onsite)
What is the front desk?