Products & Services
VISA Rewards/Young Adult VISA Rewards are examples of:
What is “The Credit Cards we offer”?
Direct Deposit, ACH Transfer, Remote Deposit, and online/by phone are:
What are “The Loan Payment Options”?
What are the number of out of wallet questions you must ask a member/guest member?
1. Over the phone
2. In person
What is "5 out of wallet questions" and "3 out of wallet questions".
You can be a member if you live, work, worship, or attend school in one of these four areas:
What are Salem, Roanoke, Botetourt, Vinton, and King George?
True or False Our mobile banking system accessible 24 hours, 7 days a week.
What is "True"?
Our 24-Hour Free Automated Telephone System
What is "Audio Teller"?
This helps minimize the financial impact that can occur from a catastrophic event, such as loss of life, disability, and involuntary loss of employment.
What is Loan Protection (or payment protection programs)?
A way for members to be notified of certain transactions posted to their account
What are Online Banking e-Alerts and VISA purchase alerts?
$20 minimum donation
What is the amount needed to join InFirst Responders?
You can find this score in our Mobile App, which is used for loan application decisions and determines an individual’s creditworthiness.
What is a "FICO Score"?
___ assist members with managing debt, money management, understanding your credit score, and setting financial goals.
What are "Financial Counselors"?
InFirst FCU offers you protection against negative equity if your car is totaled or stolen with this kind of protection.
What is Guaranteed Asset Protection Plus (GAP Plus)?
Members are entitled to 1 free credit report from each bureau, each year, and it comes from this website:
What is annualcreditreport.com?
$25 minimum deposit
What is the minimum deposit amount required to open a checking account, order checks, and debit card?
If you have a mobile device with this certain component, you can use ____ as a way to sign in without providing a password
What is "Face ID” or “fingerprint” authorization?
3 Types of Business Accounts we offer
What are "Business Savings, Business Checking, and Business Money Market"?
All 4 tiers of VISA Rewards (Points earned per dollar spent)
What is:
4 points per dollar spent at gas stations
3 points per dollar spent on restaurant and travel purchases
2 points per dollar spent on all grocery, superstore and wholesale
1 point per dollar spent on all other purchases
These 2 things should be double and triple-checked before clicking on a link in an email:
What is:
1. Sender's name and email address
2. Punctuation
This account can help you plan for your family’s future, eliminate the need for probate, and reduce estate taxes.
What is a Living Trust Account?
This is a way to deposit a check via mobile banking.
What is "RDC" (Remote Deposit Capture) or "Mobile Deposit"?
5.10% APY
What is "The 8-Month Certificate Rate"?
Our Credit Card rates start as low as:
What is "1.99%"?
You can find the ID Guide here (exact location in program):
What is Specfile > Weblinks?
$250,000
What is the dollar amount insured by the NCUA on savings?
You can activate a debit/credit card, cancel or block a card in this tab of mobile banking
What is "Card Controls" tab?