Attitudes
Emotions
Personalities
Values
More AEPV
100
Cognitive- a description of, or belief in the way things are Affective- emotional or feeling component Behavioral- intention to behave in a certain way toward someone or something
What are the three main components of attitude?
100
Anger, fear, sadness, happiness, disgust, and surprise
What are the six universally basic emotions?
100
Extraversion Agreeableness Openness to experience Conscientiousness Emotional stability
What are the five traits of the Big Five personality model?
100
Basic convictions regarding conduct
What are values?
100
A hierarchy based on a ranking of an individual’s values in terms of their intensity.
What is value system?
200
An incompatibility between behavior and attitudes.
What is cognitive dissonance?
200
Personality- most people havevbuilt-in tendencies to experience certain moods and emotions more frequently than others do Day/Time- research shows day of the week and time of day have an effect Weather- many people believe the weather affects this Stress- mounting levels of stress can worsen this Social activities- social activities can have a positive effect Sleep- sleep quality can have a positive or negative effect Exercise- has a positive effect Age- more positive as people age Gender- women tend to be more emotionally expressive
What are the sources of emotions and moods?
200
Bottom-line conclusions individuals have about their capabilities, competence, and worth as a person
What is core self-evaluation?
200
-refers to desirable end states -refers to desirable behavior
What are terminal and instrumental values?
200
People who identify opportunities, show initiative, take action, and persevere until meaningful change occurs.
What is a proactive personality?
300
Job satisfaction- a positive feeling about a job, resulting from an evaluation of its characteristics Job involvement- the degree to which people identify psychologically with their job and consider their perceived performance level important to self-worth Organizational commitment- an employee identifies with a particular organization and its goals and wishes to remain a member
What are the three major job attitudes?
300
When employees have to project one emotion while feeling another
What is emotional dissonance?
300
The sum total of ways in which an individual reacts to and interacts with others?
What is personality?
300
-Boomers 1965–1985 Mid-40s to mid-60s Success, achievement, ambition, dislike of authority; loyalty to career -Xers 1985–2000 Late 20s to early 40s Work/life balance, team-oriented, dislike of rules; loyalty to relationships -Nexters 2000 to present Under 30 Confident, financial success, self-reliant but team-oriented; loyalty to both self and relationships
What are generational values in the workforce?
300
Use humor and give employees small tokens of appreciation for work well done
What are ways manager's affect mood?
400
Rating the nature of the work, supervision, present pay, promotion opportunities, and relationships with co-workers
What is measuring job satisfaction?
400
Employees react emotionally to things that happen to them at work, and this reaction influences their job performance and satisfaction
What is affective events theory?
400
A person who has a grandiose sense of self-importance, requires excessive admiration, has a sense of entitlement, and is arrogant.
What is narcissism/ a narcissist?
400
-Power distance -Individualism vs Collectivism -Masculinity vs Femininity -Uncertainty Avoidance -Long term vs Short Term orientation
What are Hofstede's five value dimensions of national culture?
400
to identify and modify the emotions you feel
What is emotion regulation?
500
Training, variety, independence, control, interdependence, feedback, social support, and interaction with co-workers outside the workplace
What causes job satisfaction?
500
A person’s ability to (1) perceive emotions in the self and others, (2) understand the meaning of these emotions, and (3) regulate one’s emotions accordingly in a cascading model
What is emotional intelligence?
500
Factors determined at conception; one's biological, physiological, and inherent psychological makeup?
What is heredity?
500
The effort to match job requirements with personality characteristics
What is Holland's personality-job fit theory?
500
Bottom-line conclusions individuals have about their capabilities, competence, and worth as a person.
What are core self evaluations?
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