SDDC
What is...Software Defined Data Center
He's Senior VP & CIO for the I & T Division.
Who is Joel Vengco
This the ticketing system used by I&T for work in-take, change controls, repairs etc.
What is...Service Now
The most basic change that can be created in Service Now.
What is a "Routine" change.
This department is responsible for managing all Voice Technologies at BH.
What is.... The Telecommunications Department.
IoT
Internet of Things
He is the CISO for BH.
Kevin Hamel
This is the PMO and time reporting tool used in I & T.
What is Eclipse
This group meets every Tuesday morning.
What is the... "Change Control Board".
VoIP
Voice over Internet Protocol
CISO
Chief Information Security Officer