Guest Services
Procedure if a Guest wants to leave and return?
Thank you for stamping our Guests hand!
What is a Seated Tea?
Three-Course Tea Service
DeGolyer Restaurant
Online Reservation Required
How can I book a field trip?
Education Team
Phone: 214.515.6540
Email: education@dallasarboretum.org
What is the walking distance from Entry 1 to Entry 3?
Half of a mile
Approximately a 10–15-minute walk
Name 3 Annual Garden Events
Food and Wine Festival - March
Artscape - April
Cool Thursdays Concert Series - Spring and Fall
Procedure for lost and found?
Turn item into the ticket booth at the end of your shift
Where can a Guest get water?
Water Fountains near restrooms
Gift Shop
Purchase at dining options
How much is a membership?
QR Code
Phone: 214.515.6615
Email: info@dallasarboretum.org
What are the Tram Tour Hours...?
10am,12pm,2pm,4pm
Schedule is in the Information Binder
Name 3 Annual Festivals
Dallas Blooms - February
Autumn at the Arboretum - September
Holiday at the Arboretum - November
Procedure for a wheelchair or a mobility scooter?
Refer Guest to the Ticket booth for Assistance
Wheelchairs are complimentary
Mobility Scooters are available for rent
Where are the public restrooms located?
1. Rosine Hall 2. Main Information Booth 3. Sewell Board Room 4. DeGolyer House 5. Concert Lawn 6. Children's Garden
How can I book a wedding here?
QR Code - wedding inquiry form
Phone: 214.515.6615 Option 3
Email: info@dallasarboretum.org
Name 4 Garden Etiquette Guidelines...
Please do not stand or walk in the garden beds.
Please do not pick the flowers.
Please do not play in the water features.
Sorry, Balls are prohibited in the garden.
Name 3 Annual Celebrations
Black Heritage - May
Pride & Bloom - June
Hispanic Heritage - September
What is a KultureCity Bag...?
Sensory Inclusive Backpack
Free to Guests
Main Information Booth, Children's Garden Information Booth, CG Exploration Center
Where can food and beverages be purchased?
Terrace Grill
Restaurant DeGolyer
Paseo Provisions Seasonal Food Cart (Pecan Grove)
Cafe on the Green
Monarch Market- Children's Garden Gate
Who can I speak to about my Blooming Bed?
Honoree Plaque (green) placed in a Garden Bed
Email: bloomingbeds@dallasarboretum.org
Phone: 214.515.6612
Name 5 facts about the Historical DeGolyer House?
Built in 1939
21,000 square foot
Spanish Colonial style
7 rooms open to the public for a tour
7 days a week 10am-2pm
Name 3 Annual Members-Only Events
Easter Egg Hunt
Trick or Treat
Breakfast with Santa
Procedure when you run out of maps?
QR Code
Call the Volunteer Office
Call for a Guest Experience Manager
Where can a woman breast-feed a child?
Anywhere in the Garden
Family Rest Room
Palmer Fern Dell (8)
A Women's Garden: Orchid Hollow (30)
Who do I talk to about parking?
Parking Vendor
Phone: 214-515-6615 Option #2
Guest Experience Supervisor for complaints
What is it to do here?
One Garden
Festival/Event/Family Fun Weekend
DeGolyer House/Exhibition
Children's Garden
Name 3 Upcoming Culinary Experiences
Dallas College Cooks - Monday's 11am to 12pm
Chef's Dinner - November 18th
Holiday Gingerbread House - December 5th