EER
Workspace
FEMA
Insurance
Technology
100

This is where questions for any EER calls go.

What is the EER oversight chat.  (Do not put questions in the story or leave in contact notes)

100

This is what we put in any and all boxes we do not have any information for.

What is TBD.  Please do not just leave them blank.

100

This is the amount of money I need to repay on a FEMA grant.

What is nothing.

100

This is what ALE stands for.

Additional living expenses- Expenses to live while displaced from your home.

100

This is the basis for the zoom passcode.

What is the daily text with no spaces or punctuation.

200

This is what we do with any urgent (within 5 days) travel plans or updates.

What is immediately contact oversight via the oversight chat.

200

Family is thinking of flying to Mexico City but has not purchased tickets yet, the destination should show as this.

What is None!  (It should show TBD)

200

This is the tax rate on a FEMA grant.

What is FEMA grants are not taxable.

200

This is what FRV stands for.

Fair Rental Value- a rental amount for a home/apt. of equal value to the insured home.

200

The disaster relief primary secure communication platform.

What is Teams?

300

This is how long it takes to get a work permit once in US.

What is 150 days.

300

This is the amount of information we collect for EER when no plans have been established.

What is All (including reading the messages).

300

Once denied, this is the length of time one has to appeal.

What is 60 days.

300

This is a public adjusters fee.

What is highly negotiable?

300

Instructional documents for tools such as Zoom and Google Voice are found here.

What is the information desk teams channel general files - receptionist documents.

400

These are the family members that can be on a I589.

Who are Immediate family - Husband, wife and children under 21.

400

No matter the event, any interaction with an affected person is noted here.

What is contact notes.  Each contact should have a note!

400

This is the type of assistance that FEMA can provide.

What is Home repairs, Rental assistance, Lodging reimbursement, CNA (critical needs- food, water etc), ONA (other needs assistance- furniture etc) and CSA (clean and sanitize).

400

The value of an item based on its age and condition.

What is ACV (actual cash value).  Depreciation is calculated.

400

This is the first place in the workspace we check at the beginning of a shift.

What is the "needs couple-awaiting call back"

500

What to keep in mind when filling out any applications.

Bible principles - Honest, maintain clean conscience.

500

This is the name we show as the affected person.

What is the family head if he is a JW.  (we do not show both the husband and wife)

500

The answer to the question: "Was your home damaged?" Should be answered this way in most cases.

What is YES.  

500

Reconstruction price based on current calculation.

What is RCV (replacement cost value). 

500

These automatically delete after 7 days.

What is Teams chat messages.

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