Application Support
What are the 3 "areas" of Business Applications?
What are Enterprise, SO, Other
What is the name of our VPN?
What is Cisco
Who is the New IT Director?
Who is Philip Savino
What is a BA
How many applications are there in the county?
What is too many to count
How many data centers do we have?
What is 2
How many FTEs in IT?
What is 73
How many projects does IT typically have running concurrently?
What is 30?
What application to you enter time into?
What is SAP baby
Where is the Cloud?
What is just someone else's computer
What are the Help desk hours?
What are 7am-5pm MST
What document details the information for a new project?
Project Definition document
What is our Mapping Application called?
What is GIS
Does Infrastructure handle Data Backups?
What is Yes
When are PCs refreshed?
What is every 4-5 years
Who reviews and prioritizes all IT projects throughout the County?
What is the IT Steering Committee
What is the BEST application in the county?
What is SAP
How many network connected devices do we have?
What is ~6,000
How many project hours were spent in 2020?
What is 45,000
What are two functions in the Business Relationship group?
Business analysis, Project management, Product management, QA/Testing, Customer liaison, Digital transformation, Analytics