Search Warrant
Hidden Treasure
Something with Availability
Agent 007
Color Me Happy!
100
If you are in the Stratton Mountain Resort CRS, how do you quickly switch to the Stratton Mountain Groups account?
What is SWITCH ACCOUNTS
100
True or Fales: Travel Agent profiles do not interface to SMS attached to the reservation.
What is FALSE
100
What filter allows you to include products in your search results that aren't available?
What is Display Restricted Items?
100
You can see amenities that related to a building by clicking the WHAT hyperlink in the search results?
What is LOCATION
100
What color represents a confirmed itinerary?
What is GREEN
200
TRUE or FALSE: You search for availability in the fields in the left window pane.
What is FALSE
200
TRUE or FALSE: Any booking that originates online is tagged wtih the Source Code "web" in SMS
TRUE - this is done automatically
200
You can see how many rooms are available for that room type when you click the WHAT drop down field in the search results?
What is QTY
200
TRUE or FALSE: To book multiple days of Golf School, you will add a one day Golf School and change the quantity.
What is FALSE You will add each day one at a time, by selecting the date in the drop down, click select, select new date, and click select again, etc
200
A reservation that has a cancel fee applied shows as what color?
What is GREEN?
300
What do you click on to clear your screen and move on to something else?
What is NEW SESSION
300
A quick way to delete all items off an itinerary would be to click what button?
What is NEW
300
TRUE or FALSE: - Guests will not see the detailed savings online, they will only see the bundled savings
What is TRUE
300
TRUE or FALSE: Agent Notes (located at the bottom of the screen) can be read by CRS Agents and Guests.
What is FALSE (Only CRS Agents can read Agent Notes. Suppliers and Guests cannot see them).
300
An itinerary that is saved in the CRS by an Agnet and has not been confirmed shows as what color?
What is WHITE
400
What are the two buttons you can click on to initiate a product search?
What is NEW SEARCH (on far right side) or SEARCH (at top on left)
400
What do you click to cancel an itinerary?
What is MODIFY
400
When searching for Golf School, what does the number of people default to, noting you may need to adjust it before clicking Search?
What is 2
400
What do you click on to change your password?
What is EDIT USER
400
An itinerary that is saved online and has not been confirmed shows as what color in the CRS?
What is YELLOW
500
Name three of the four ways you can search for an itinerary
What is: 1) by Date (arriving, booked, saved) 2) by Supplier 3) by Itinerary number 4) by Last Name
500
What payment type do you use when making any modifications?
What is CASH/CHECK
500
Name two Lodging search filters that you can ignore
What is: Destination City Company
500
TRUE or FALSE: Agents can access multiple quotes at a time
What is TRUE- agents can just click on "new session" and select the check box to open in a new window.
500
Modifications that have not been confirmed show as what color?
What is PINK
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