Search Warrant
Hidden Treasure
Something with Availability
Agent 007
Color Me Happy!
100
Before I can begin any new itinerary or access an existing, create a new customer profile or access an existing customer profile, I first have to select this to enter new session.
What is SOURCE
100
I can search for a specific package by using this search filter.
What is PACKAGE
100
What filter allows you to include products in your search results that aren't available?
What is RESTRICTED ITEMS?
100
You can see amenities that related to a building by clicking the WHAT hyperlink in the search results?
What is LOCATION
100
What color represents a confirmed itinerary?
What is GREEN
200
Where can I look up existing itineraries of all kinds (saved, saved quotes, cancelled, modified and confirmed) using and of the following criteria: -Find by Date -Find by Supplier -Find by Itinerary ID -Find by Guest Info -Find by Remote Systems Confirm Number
What is ITINERARY PANEL
200
I can view all product descriptions and policies by clicking on this in the search results screen.
What is PRODUCT LINK
200
You can see how many rooms are available for that room type when you click what drop down field in the search results?
What is QTY
200
TRUE or FALSE: To book multiple days of Golf School, you will add a one day Golf School and change the quantity.
What is FALSE You will add each day one at a time, by selecting the date in the drop down, click select, select new date, and click select again, etc
200
A reservation that has a cancel fee applied shows as what color?
What is GREEN?
300
I can refine my search results to show lowest to highest by using this feature.
What is TOTAL PRICE FILTER
300
A quick way to delete all items off an itinerary would be to click what button?
What is NEW
300
TRUE or FALSE: - Guests will not see the detailed savings online, they will only see the bundled savings
What is TRUE
300
TRUE or FALSE: Agent Notes (located at the bottom of the screen) can be read by CRS Agents and Guests.
What is FALSE (Only CRS Agents can read Agent Notes. Suppliers and Guests cannot see them).
300
An itinerary that is saved in the CRS by an Agnet and has not been confirmed shows as what color?
What is WHITE
400
If I am in a lodging search and I now want to search for a non-lodging product, I can use this feature to get to the other Super Categories to begin my search.
What is HOVER SEARCH?
400
To cancel an itinerary, you click on what button?
What is MODIFY
400
When searching for Golf School, what does the number of people default to, noting you may need to adjust it before clicking Search?
What is 2
400
What do you click on to change your password?
What is EDIT USER
400
An itinerary that is saved online and has not been confirmed shows as what color in the CRS?
What is YELLOW
500
I can only see the total price, including taxes and fees once I have completed this step.
What is: SELECT PRODUCT (WHICH ADDS TO THE ITINERARY)
500
What payment type do you use when making any modifications?
What is CASH/CHECK
500
Name two Lodging search filters that you can ignore
What is: Destination City Company
500
TRUE or FALSE: Agents can access multiple quotes at a time
What is TRUE- agents can just click on "new session" and select the check box to open in a new window.
500
Modifications that have not been confirmed show as what color?
What is PINK
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