SERVICE
WHAT IS, "HI HOW ARE YOU?"
THESE ARE THE 3 WAYS TO DESCRIBE OUR PROPER BUN TOAST
FIRM, CRISP, AND CRUNCHY
WHAT IS WHITE
WE USE THESE POTATOES TO MAKE OUR FRIES
WHAT IS CHIPSTOCK POTATOES
THIS IS WHAT WE DO AFTER WE ASK A COOK FOR A RECOOK
WHAT IS MARKING IT DOWN ON THE LINE UP
THIS IS SOMETHING WE CAN DO TO GO ABOVE & BEYOND FOR THE CUSTOMER
WHAT ARE: WALKING ORDER OUT, PICKING UP RED TRAY, REFILL THEIR DRINK, BRING CONDIMENTS OUT TO TABLE, ENGAGE ON A PERSONAL LEVEL, OPENING THE DOOR
THIS IS SOMETHING WE CAN DO AFTER A FRY IS COOKED TO ENSURE WE ARE SERVING OUR BEST FRY POSSIBLE
WHAT IS A SNAP CHECK
WHEN ENGAGING THE CUSTOMER, WE SHOULD HAVE POSITIVE BODY LANGUAGE, ENTHUSIAM AND WHAT?
WHAT IS A SMILE
THIS IS THE TEMPERATURE OUR LETTUCE SHOULD BE AT
WHAT IS BELOW 41 DEGREES
DOUBLE JEOPARDY:
THESE ARE DANNY'S FAVORITE BASEBALL AND FOOTBALL TEAMS
WHO ARE THE ANGELS & RAIDERS
WHEN HANDING OUT ORDERS, THIS IS SOMETHING WE DO TO ENSURE THE ORDERS ARE ACCURATE
WHAT IS: MATCHING TAGS &/OR REPEATING THE ORDER AS YOU HAND IT TO THE GUEST
This is the maximum amount of drive orders off with fries in them at a time
What is 3 orders off
TO STAY CLEAN SHAVEN EACH SHIFT, THIS IS WHAT WE MUST DO BEFORE EVERY SHIFT
WHAT IS SHAVE
This is the amount of Butterfat milk that we put in our shake mix
WHAT IS 10.2% BUTTERFAT MILK
THIS IS THE AMOUNT OF BURGERS WE SOLD ON OUR FIRST DAY IN 1948
WHAT IS 57 BURGERS
THESE ARE REFERRED TO AS, "THE 4 NEVERS"
NEVER MAKE A BIG DEAL
NEVER MAKE AN EXCUSE
NEVER ARGUE
NEVER PUT THE CUSTOMER ON THE DEFENSE
WHEN PREPARING ANY PRODUCT FOR OUR CUSTOMER WHAT IS THE CORRECT MINDSET TO HAVE?
WHAT IS, QUALITY OVER SPEED
DOUBLE JEOPARDY:
THIS IS THE PROPER AMOUNT OF EARRINGS WE ARE ALOUND TO HAVE & HOW BIG THEY ARE TO BE
WHAT IS 3 EARRINGS AND THE SIZE OF A DIME
WHEN PREPARRING TOMATOES WHAT SHOULD WE DO WITH OUR SCRAPS BEFORE THROWING THEM AWAY
WHAT IS SHOW OUR MANAGER TO ENSURE WE ARE MINIMIZING WASTE
FINISH THIS STATEMENT, "THE HANDSHAKE OF THE HOST, DETERMINES THE...?"
WHAT IS "ROAST"
OUR MOST IMPORTANT ASSET
WHO IS THE CUSTOMER
This is considered our “Golden Egg”
What is the Burger
THESE ARE THE 2 AREAS YOUR HAIR CAN NOT TOUCH WHEN YOUR HAT IS ON
WHAT ARE YOUR COLLAR AND YOUR EARS
This is the special ingredient in our buns
What is granulated sugar
THIS IS WHAT THE BUTCHERS REFERRED TO HARRY SNYDER WHEN PICKING UP HIS MEAT FOR HIS STORE
WHAT IS HAMBURGER HARRY