ECP
Safe Practices
Sales
Five Star Values
Potpourri
100
The meaning of the letters ECP
What is Exposure Control Plan
100
The meaning of the initials...PPE
What is Personal Protective Equipment
100
Visitors, tours, phone inquiries, family members, residents....
Who are our customers?
100
We respect all those we serve--coworkers, residents, family, community--and let them know that they matter.
What is Value #1--We put people first?
100
The number of Studio Apartments at Morningside
What is 12?
200
Standard Precautions, ECP, PPE, Wastes and Cleaning Practices, Laundry Handling Practices...
What is Various Methods of ECP
200
The common name for Sodium Cypochlorite...
What is Bleach
200
the provision of service to customers before, during and after a purchase.
What is customer service?
200
We establish an environment of trust and motivate, inspire, and challenge each other.
What is Value #2--We act with Integrity?
200
the name of the Morningside bi-monthly newsletter
What is the Morningside Herald?
300
Anticipated skin, eye, or mucuous membrane, contact with blood or infectious material
What is Occupational Exposure?
300
Biohazard Labeling are not needed when these are used...
What are Red Bags and or Red Containers?
300
The proper "ring" to get to the phone...
What is the 3rd ring?
300
We strive to be our best, everyday, in every situation.
What is Value #5--We work to be our best.
300
the middle name of our Executive Director
What is Lynn?
400
1.Evaluate situation for injuries or contact with any substance. 2.Take first precautions. 3.Seek Medical advice.
What is steps to take when a spill occurs?
400
Laundry areas, utility areas, van, med carts, houskeeping cart, nurses station...
What are the 7 areas where infectious waste spill kits are located?
400
The people in charge of customer service....
Who is EVERYONE?
400
We build upon a solid financial base, carefully manage assets, and translate bottom-line results into even better resident care.
What is Value # 3--We Mind The Business?
400
The name of our Corporation
What is Five Star?
500
The primary means of eliminating or minimizing employee occupational exposure to blood and body fluids.
What is Engineering Controls and Work Practices?
500
The proper handling of linens to reduce the likelihood of recontamination.
What is Laundry and Handling Practices?
500
Name of caller, who the caller is inquiring for, contact information (email, phone, address), type of apartment/service they are inquiring for
What is proper information to gather on a phone inquiry?
500
We seek information out and listen to others--openly, carefully, and respectfully. We make even the most difficult decisions in a timely manner.
What is Value # 4--We Listen, then act decisively?
500
Not counting the french doors in the dining room, the number of exit doors in the building
What is 8?
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