Field Guide
Website
Salesforce
PowerBI
Random
100

Provide progressive freight solutions through principles and relationships to achieve universal prosperity for our Customers, Partners, Company, & Team members.

What is the CrossCountry Mission Statement? 

100

According to the CCFS website, what is our current On-Time Ratio?

99.88

100

As a general rule, we need to keep:

- All opportunities less than __ days old.

- All stages less than __ days old. 

- 75

- 45

100

Where can we find our New Quote Growth percentage for the current quarter? 

- Landing Page
- "Net New Quote Growth"
- Bottom right field of the page

100

What is the name of the company the characters work for in "The Office"? 

- Dunder Mifflin

200

Where can we find information about one of our competitors?

Competitors By Region (SWOT)

200

Where can we find a list of all Hi-Cost areas and zip code service days?

Points List

200

What is the EDR (Estimated Daily Revenue) threshold that qualifies an account as "Strategic"? 

$200< 

200

How many touches per opportunity are we consistently aiming for? 

- 7 touches 

200

Who directed the movie "Jurassic Park"? 

- Steven Spielberg

300
  • 30 Face to Face Visits

  • 75 Total Calls

  • 3 New Revenue Opportunities

  • 1 NAL Introduction

What are the "Weekly Activity Standards" (Outside Per Field Guide)

300

If a customer asks about limited liability, what CCFS resource can we help them navigate to?

Rules Tariff

300

What three (3) Salesforce reports do we look at when reviewing weekly metrics? 

- Old Ugly Dog

- Strategic Accounts

- Stalled Opps

300

When should we call on "New Shippers" in our territories? 

As soon as possible. 

300

What is the official name of the meme featuring a woman yelling at a white cat sitting at a dinner table? 

- "Woman Yelling at a Cat." 

400

What three (3) attachments that we can include in an Opportunity are all worth five (5) points in scoring? 

- Example BOL
- Competitive Documents
- Freight Pictures

400

Which Shipping Portal tab can a customer edit a shipment's BOL and label information?


Set-Up Shipment

400

How long after an opportunity is in "Completed by Pricing" should it be moved to "Presented to Customer"? 

- Within 24 hours. 

400

What might we use the "All Accounts" page for? 

- Gauge how our "Top Accounts" are doing regarding volume
- Understand where to focus efforts to bring red accounts back into the green
- Understanding which accounts would benefit from an EAM introduction
- "Daily Double" 

400

What is the name of the massive brawl that broke out at an NBA game between the Pacers and the Pistons on November 19th, 2004? 

- "Malice at the Palace"

500

Share on your screen where you have the Sales Field Guide bookmarked. 

If we don't have it bookmarked, let's add it! 

500

If a customer tells you they have a process in place for quoting and creating BOL's, but not dispatching, what website feature would be most beneficial for them?

Quick Pick-Up

500

Walk us through the Lead stages starting with "Open - Not Contacted". 

- Open (Not Contacted)
- Open (Follow Up Needed)
- Contacted (Prospect)
- Contacted (Red Hot Prospect)
- Unqualified (Dead) or Converted

500

How often and at what time is Power BI updated? 

- Every morning at 6am CST. 

500

What element did Jospeh Priestly discover in 1774?  

- Oxygen

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