Acronyms & Definitions
What does MDV stand for?
What is Market Daily Value?
From the Shared Services screen in LMS, which option will allow you to see a guest’s reservation?
What is #1, Display Guest Reservation?
What does a Casino Sales Executive's Primary code start with?
What is the letter C or J
Name the 3 ways you can look up a guest in SMART?
What is 3 ways: Master Search, Guest Look Up and Guest Search
To what level of player are we typically coded?
What is 300-799
What does DOM stand for?
What is Dominant Property?
From the Shared Services screen in LMS, which option will allow you to quote hotel rates?
What is #3, Rate Quotation Screen?
What does a Casino Sales Executive's Prospect code start with and what color is the guest's flag?
What is the letter D or L and purple flag
What is the name of the dashboard to see how many calls/bookings you have for the day?
What is Inside Sales Productivity.
What are the 4 components of THEO?
What is Average bet, Length of Play, Speed of Play, and Type of Game
A guest who never generated a trip within Caesars Entertainment or are inactive for 36 months.
What is a New to Enterprise?
From the Guest Reservation Screen in LMS, which prompt must you enter into the command field to see the template text with details of an offer?
CMD . and option 3
On the guest's profile page in SMART, where can you find who the guest is coded to?
What is Casino Details
Where do I go to look at a guest's play for his last 6 trips?
What is Gaming Profile
Where do we go to book charter flight offers for a guest?
What is SkyForce?
Give me the property code for Harrah's New Orleans.
What is NOR?
In CMS, from the Winet screen to check a guest's offers, you must select what letter in the 'Next' command?
What is the letter O
When I submit a coding request for a guest who is D (prospect) coded to me, what would be my reason for requesting this code?
What is Prospect to Primary
If I wanted to send a mass email to my guests who received a specific offer in Lake Tahoe, where do I start and what filter do I use?
What is Funnels and Offer Code filter?
What is the main benefit the guest receives for becoming a DIA Elite member?
What is DIA elite airfare offer for flight to Las Vegas
On Las Vegas event announcements, ABC stands for what?
What is All but Caesars?
In CMS what screen do we use to see the guest's play details from his last 6 trips?
What is screen 56 - Option D in Winet
True or False:
When submitting for New to Market incentive, you must be C or D coded to the guest in the enterprise.
What is TRUE
My guest wants to book a free play offer for Las Vegas. How do I find the offer in their account? What filter do I use?
What is View Offers - sort by hotel
What does the Annual Seven Stars Retreat include?
What is
-$1200 roundtrip airfare
-limo transportation to and from the airport
- $500 folio credit