COO
What is Insperity's percentage of first payroll runs without a defect in 2024
99%
Insperity is bonded by the Employer Services Assurance Corp. What is the % of PEO's who have this designation?
a. 10%
b. 25%
c. 60%
a. 10%
Gloomy
Causing gloom or darkness
Tenebrific
What is the highest $ level of Milestone Grants that Insperity will award to a non-profit client?
$30,000 (Must be a client for 30 years)
How much did Insperity Increase HRCore pricing in 2026?
5%
Daily Double!
What is Insperity's client satisfaction rating?
For the Daily Double, what is the average client satisfaction rate? (According to the American Customer Satisfaction Indes 2015-2024)
90%
Daily Double: 75%
What does Paul Sarvadi say is the Insperity Difference?
Example: The _____ of _____, the _____ of _____ and the _____ of ______.
The Breadth of Services, the Depth of Services and the Level of Care.
Indeed (used for emphasis or to express surprise or indignation)
Forsooth
What is the name of the document used to assist clients in choosing the appropriate benefits package?
Client Decisions Chart
FLIR
Daily Double!
1. When is/was the increase pricing for HRCore in affect for new clients?
2. When is/was the increase pricing for HRCore in affect for existing clients?
1. February 13th, 2026
2. April 1st, 2026
Which of the following is correct for the year 2024.
a. 874 new client complaints, 97% resolved without cost to the client.
b. 6834 new client complaints, 91% resolved without cost to the client.
c. 1141 new client complaints, 95+% resolved without cost to the client.
c. 1141 new client complaints, 95+% resolved without cost to the client.
What is the name of the contractor management platform used with HR360?
Wingspan
Alert quickness of mind or body
Legerity
Which benefits package would a client elect if they wanted to include Basic Disability Insurance and Educational Assistance?
Freedom
Name at least 4 of the 5 members of the HRCore service and support team.
Certified Payroll Specialist, Certified HR Specialist, Customer Success Specialist, Benefits Specialist, Business Solutions Advisor
Daily Double!
What was the average $ demand of new client complaints that were not settled at no cost?
DD: What is the average $ settlement for those claims?
$97,000
DD: $16,500
A small group of trees
Copse
Which are the two Insperity benefits packages a client could elect if they did not want to include Dental & Vision in their benefits offering?
Liberty or Revolution
Which of the following is included in our HRCore, HR-Related Compliance services?
Handbook Development, New Hire Reporting, State and Federal Employment Law Summaries, Employee Relations and Termination Guidance, State and Federal Compliance e-alerts
All are included.
Which of the following is true? Insperity's contact center averages ____ calls per day, ___ chat resolutions per day with ___% calls resolved the first contact.
1168 267 98%
1891 287 97%
2141 298 99%
1168 267 98%
Daily Double!
Name at least 5 of the 7 different components of the HR360 Co-employment wheel?
DD: Name all 7
1. Recruiting Support 2. Employment Administration and payroll 3. Benefits Plan Sponsorship 4. Learning and Development 5. Performance Management support 6. Employer Liability Management 7. HR-Related Compliance
Smelling stale, damp or stuffy.
Old-fashioned in attitude or style.
Fusty
What is Insperity's Base Plan for medical plan elections when a client is on our Saver platform for
1. Non-HMO
2. HMO
1. Kaiser HDHP 3400
2. UHC Choice Plus HDHP 3400
Daily Double!
Name at least 4 of the 5 different components of the HRCore solution wheel.
DD: Name all 5
Applicant tracking* and onboarding, Employment Administration and Payroll, Brokered Benefits and Administration, Training and Development, Performance Management Support, HR-Related Compliance