Human Resources
How many children do you have?, is a great question to ask a candidate.
What is FALSE?
Claim Status Information is available in EDS and SARA
What is TRUE?
The 3 identifiers used by Patient Services to verify a patients identity
What are Patient Name and Patient address and Date of Birth?
Most likely cause of being behind on Production for the year
What is Calendar Days not worked?
The % of revenue that should come from Hygiene in a practice.
What is 30%?
What is FMLA?
Sending a claim electronically through Open Dental
What is the fastest way to get a claim paid?
The #1 focus of Patient Services
What is Schedule The Patient?
When working my Accounts Receivable I should worked the 90 day balances first
What is false?
The effective hourly expectation for Dental Hygienists and HIB Qualification
What is $35 an hour?
A description of the issue, steps to correct the issue and team member acknowledgement should be in ...
What is a coaching note?
What is working the EDS or Carrier Rejected Claims?
What is, any time there is a "change" in the practice?
i.e. Doctor, services, schedule, landmarks, insurance
The best way to evaluate Practice Results
What is the rolling 3 month average?
The amount of restorative treatment that is diagnosed through hygiene?
What is 65%?
A team member must work ____ hours to be eligible for benefits.
What is 30 hours per week?
Processing a refund to an Insurance Carrier
What is put a request through the Payment Request System?
An extension of all Practices
What is Patient Services?
I can't locate a charge on my Income Statement that I entered on the Payment Request System, it most likely....
What is: Still pending on the Payment Request System?
The objective of Progressive Discipline
What is: to positively improve Team Member Behavior and Performance
Average Days Outstanding Goal
What is 20 days?
The 5 buckets of the MVP Experience that Patient Services strives to follow in working with Patients
Vacations, FMLA, Timing of Insurance Payments affect....
What is COLLECTIONS?
What is Recall, Recovery, Reappointment, Referral, Retention and Reactivation?