RAMP
Which IG States that our learners need to use Thoughtful Radio Etiquette when responding?
What is Ramp Disability Awareness
Documentation required for service animal
What is DOT Service Animal Air Transportation Form
Federal regulation when assisting Customers with Disabilities
What is 14 CFR Part 382
Conduct station initial briefing to provide employees details of the event
What is Station Emergency Control Room Leader (SECR)
What procedure informs Ramp Agents "Local commodities must be loaded forward and transfer commodities must be loaded aft. If the aircraft’s center of gravity is out of limits, the distribution of local and transfer commodities might be reversed."
What is Standard Loading Guidelines
Hard Sided and Locked, Tagged and Unloaded are procedures for....
What is Checking A Firearm
ATOG, TOW, MZFW, PTOW found here
What is Dispatch Release
This role liaison between a local Southwest station, Airport representatives, and TSA?
What is the Ground Security Coordinator (GSC)
When controlling access to aircraft when is it not necessary to secure the aircraft since the Employee or Representatives are present at the gate?
What is Attending
Providing assistance to ticket counter, gate areas, To other carrier’s personnel, To baggage claim, To the terminal exit, To the entrance of the restroom, To animal relief areas
what is provide assistance to Customers with disabilities
Does not have the local TSA designator on his/her boarding pass, the Operations Agent should coordinate screening with TSA per local procedures
What is a Selectee
Complete this form when notified of lost or damaged assisted device
What is WN-314
What form lists procedures ramp agents follow for suspicious cargo?
What is the WN-645 Cargo Security Notification Procedures
Depending on status, this individual may be required to show his/her carrier identification
What is a Federal Flight Deck Officer (FFDO)
Interpret NOTAM FICON: Runway 27L Field Condition Braking Action code 5 with a THIN layer of dry snow, and the Taxiways have ¼ inch of dry snow.
what is RWY 27L FICON 5/5/5 DRY SN THIN TWY DRY SN 1/4IN
Provide assistance during Deice OJT Process
What is Deice Designee
What communication between Iceman & Captain must be spoken word for word
What is WN-649: Nose number, engine configuration, method used
5 Step Approach for De-escalating a situation
What is Ask the Customer to Comply, Set the Context, Present Options, Confirm, and Act
dividing 190 by the AVG PIECE WT and rounding down to next whole number. Multiply this number by 30 and document
What is calculating for Seat Loaded Bags
Has the overall responsibility of the Federal Forms Binder
Who is Station (General) Manager