Instrument Services
What is the expected turnaround time for orders to be processed once within your personal queue?
24 hours
What does PPR stand for?
Points Per Reception
This legendary American figure gained prominence after making a midnight ride spreading the news that "the British are coming"
Paul Revere
The result of a baseball player hitting a ball passed the walls in the outfield
Home run
The two largest mountain ranges in North America
Rocky Mountains and Appalachian Mountains
What is the first step after taking an instrument order into your personal queue?
Chatter the sales rep within the SFDC alerting them we have the PO.
Which non quarterback scored the most fantasy football points last season?
Christian McCaffrey
This Continental Army General's name became synonymous with betrayal and being a traitor
Benedict Arnold
This 1990 film about a boy who accidentally gets left behind while his family goes on a vacation features a cameo from a future U.S. president.
Home Alone
This volcano suddenly and violently erupted destroying the ancient city of Pompeii
Mount Vesuvius
What information needs to be included on each service line item entered onto a sales order?
Serial Number
Coverage Period (if applicable)
Case # (if applicable)
What does the "waiver wire" refer to in fantasy football?
A list of unowned players that can be picked up by any team in the league.
This French monarch who lost her head during the French Revolution never actually said "let them eat cake"
Marie Antoinette
The sentiment of this common saying expresses that a home is not necessarily a physical place but a place where you feel the most love.
"home is where the heart is"
This common phrase reminds us not to make a big deal of small things.
"Making a mountain out of a molehill"
If a customer orders three years of coverage for their instrument, when should we ask AR to bill the contracts?
A fantasy football "Flex" position can be filled by players of which positions?
WR, RB, TE
Which river was crossed by George Washington during a surprise Christmas attach on the British? Which would later become the inspiration for the famous painting of Washington.
Delaware River
This song, released in 1974, was written about a state that none of the band members were actually from.
Sweet Home Alabama
The highest mountain on the African Continent
Mount Kilimanjaro
When a customer purchases the item "Platinum at Purchase" what are the entitlements they receive?
Upgraded 13 month warranty
12 months of platinum coverage
1 PM case
2 Training Tokens
This acronym in business can also be used while considering fantasy football draft prospects.
ROI (Return on investment)
This musical was written in the mid 19th century and heavily centered around French Revolution
Les Miserables
This famous television character's catchphrase is often heard about a mistake or an accident.
Homer Simpson
The name of the Mountain the Greeks believed their Gods to live on.
Mount Olympus