The abbreviation for "First Notice of Loss"
FNOL
Date of Birth
DOB
Main points of verification
Claim # or Policy #
Date of loss (Date of accident)
Vehicle info
"Protects the interests of the public rather than the interests of individuals"
Criminal law
Translations is always in what person
1st Person
3 letters 7 numbers
MIL1234567
You may also see MIL, MNS, AAA, AAC, AAE, AAS.
Alliance United
Transfer
XFER
A Template includes
Name-Phone#-Relationship-Language-Refrence #-Reason of call-Action\Expectation
"Includes common and administrative law and some statutory law."
Civil Law
"Series of activities designed to enhance customer satisfaction"
Customer Service
Offers Personal and Commercial coverage
Infinity
Rental Reimbursement
RR
Here you can find the task left by others
Workplan
"The lawsuit begins, and each party has an opportunity to discover all of the facts and evidence that the other party has to support its position"
Pre-Trial Phase
At any point, the caller is irate and does not want to be transferred to either the exposure adjuster or Supervisor.
Urgent Escalation
Independent Appraiser
IA
1st Customer Call
Basic claim status request
or
The caller is requesting to speak to their adjuster and the file notes indicate the exposure adjuster has not spoken to the caller
"When a dispute over the settlement of a claim arises, such as a disagreement between the insured and the insurer on the settlement amount, claims representatives try to negotiate a solution first"
Negotiation
When do you add A.Cruz to an email?
When the Next Level of Leadership is a V.P. or a Director
The correct abbreviation on Loss Description for
"Insured rear ended claimant, no one was injured"
IV r/e CV. 2 veh ax. 0 inj reported
Medical Authorization
MED AUTH
Steps to find Liability %
"Includes provisions that protect consumers’ personal financial information held by financial institutions."
The Gramm-Leach-Bliley Act
Here you can find the adj. information on ICS
Accord Summary