NMC
Registration
Scheduling
Insurance
Sliding Scales
100

Neighborhood Medical Center started when

1974

100

Who is priority patient on the phone, medical assistant, supervisor, or in-person patient

What is:

1. In-person patient

2. Patient on phone

3. Medical Assistant

4. Supervisor, unless you messed up :)

100
Internalist provider can see pediatric age 4

What is NO!, Internalist can only see adult 18- up

100

Pediatric insurance covers 18 yr patient.

Bonus 50: Whose schedule

What is yes.

adult provider unless, pediatric has not released patient

100

Wakulla resident is qualifies for Care Net

What is NO! Can only qualifies for FQHC sliding scales.

200

Services provided

Chronic Care Management, Pediatric, Primary Care, Dental, Mental Health, Case Management, Smoking Cessation. Limited Radiology (x-rays, ultrasound, mammograms), Ryan White, Dermatology, and OB/GYN

200
New Patient comes in early at what time

What is 15-20 minutes early.

200

4 siblings needs appointments, schedule on the same day

What is No, only two siblings per day either in the morning or afternoon.

200

Rank Copay, Deductible, and Co-insurance

Bonus 50: What is the average Co-insurance for Medicare patients

What is Deductible, Co-insurance, and Co-pay

What is 20% equals about $33

200

Collect service fee for Slide C

What is $25 and remaining balance.

300

Government Designations

What is FQHC and PCMH

300
Which parent goes first

What is who's ever month and date is first

300

New Patient calls, insurance not assigned

What is have patient assign insurance to NMC BEFORE scheduling appointment.

300

Patient presents with a gold Medicaid card

What is run insurance through FLMMIS, get HMO insurance, and run through Athena and/or Availity for PCP information

300

I can use Food Stamp letter for FQHC sliding scale

Bonus 50: Expired Food Stamp letter is when.

What is NO, either provider income or no income letter

What is the date/month range

400

I missed a punch on clocking

What is complete timesheet and submit via email to supervisor

400

Schedule an appointment seen in March 2021 for medication refill in Same Day appointment type.

What is no, people should be schedule as an New Patient next available. Medication refill is not on the same day appointment type.
400

Same Day Appointment booked, two weeks in advance.

Bonus 100: Name three types

What is NO! Same Day appointments are for the day of.


400

Patient no longer has insurance and has a balance

What is offer sliding scale and payment plan.
400

Income letter is valid

What is when the notary stamp is active and the 364 for completion date and valid photo id

500

Submitting leave requests

What is two prior to the date requested.

500

New OB patient is schedule with primary care provider first

What is no, and patient for pregnancy confirmations are to be scheduled on Pasco labs.
500

I can schedule a Transition of Care in a lab review slots

Bonus 100: I can schedule a New Patient in the last slot

What is NO, that is not the correct interchangeable appointments

What is NO, schedule based upon the template for last slot. 

500

OB/GYN must be assigned to NMC or NMC Provider

What is NO, due to the specialty they do not.

500

Update Care Net Scale when

What is:

1. Documentation is expired 

2. New Federal Poverty Lines

3. Change of status (address or income)

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