Who's on the line?
Reserved, logical, low on emotional responsiveness, and wants accurate facts.
Who is the Controller?
For a Talker, connect like this.
What is connecting on a personal basis?
Adapting starts by naming this about yourself.
What is your behavior style?
Successful selling relates to skills and ______.
What are beliefs?
Words like “trust,” “care,” and “comfortable” help this style feel safe, because they’re motivated by teamwork and long-term relationships.
Who is the Supporter?
Impatient, driven, pressed for time, and results oriented.
Who is the Doer?
For a Doer, do this right away.
What is getting to the point quickly?
The activity asks you to identify the style that is hardest to communicate with.
What is the style you find most difficult to communicate with?
Sales success has more to do with internal factors like self‑beliefs, values, and your view of your own ______.
What are abilities?
When you emphasize “accuracy,” “documentation,” and “standards,” you’re speaking directly to this risk-minimizing, structure-loving style.
Who is the Controller?
Easy-going, steady, dependable, and wants detailed information. Hesitant to try new products.
Who is the Supporter?
For a Controller, bring this kind of backup.
What is providing data, facts, details and studies?
The goal of adapting is to communicate more _____.
What is effectively?
This activity helps you identify a customer’s needs, set clear objectives, and tailor your approach before ever picking up the phone.
What is planning your calls or pre-call planning?
This style lights up when they hear words like “opportunity,” “exciting,” “connect,” “experience,” and “energy,” because they’re motivated by recognition, connection, and new possibilities.
Who is the Talker?
Outgoing, friendly, approachable, and people-oriented.
Who is the Talker?
For a Supporter, listen for these two things.
What are fears and concerns?
What are the 4 Traits of Success
What is Strong Goal Clarity, High Achievement Drive, Healthy Emotional Intelligence, Excellent Social Skills
Which behavior style is the most dominant on the Direct Sales Team?
Who is the Talker?
“Results,” “fast,” and “productivity” are music to this style’s ears because they’re motivated by achievement, efficiency, and winning outcomes.
Who is the Doer?