Cats
We ensure the Health Sciences teams are well staffed.
Who is the Health Sciences Business Support Services team?
We provide 24/7 support for radiologist and technologist.
Who is the Radiology Informatics team?
We create and maintain the eligibility files for employee benefits.
Who is the Web Development team?
We provide face-to-face computer support 24 hours a day, 7 days a week.
Who is the Customer Service - Computer Operations team?
We ensure that patient care staff are represented and/or involved in IT projects.
Who is the Nursing and Surgical Informatics team?
We maintain and support servers for several clinical applications.
Who is the UNMH IT Systems team?
We automate data workflows.
Who is the Data Warehouse team?
Our 4 analyst and 1 supervisor support all communication functions for the entire Health System 24 hours a day, 7 days a week.
Who is the Communications team?
We optimize ordering, dispensing, preparation, and administration of medications.
Who is the Pharmacy Informatics team?
Our 3 PC techs close average of 732 tickets per month.
Who is the Systems and Desktop MG Support team?
We unofficially interpret Pay Policies and Union Contract guidelines for Managers, Editors, and employees.
Who is the Administrative Applications team?
We are responsible for resolving 45% of all help tickets during the month of August.
Who is the Customer Service - Service Desk and Desktop Support team?
We identify vulnerabilities in vendor solutions during the Vulnerability Risk Assessment (VRA) process.
Who is the Cyber Security team?
We support CT, MRI and Radiation oncology treatments to help patients prognosis and recovery.
Who is the Cancer Center IT team?
We provide consistent and successful implementation of both large and small IT projects across the organization.
Who is the IT Project Management team?
We reverse engineers malware to determine the severity of the intrusion, the context of the attack, the intent of the adversary, the containment steps, and numerous other details that help the organization handle the incident.
Who is the Network Security team?
In the first 8 months of 2024, we have created more than 4000 Oracle accounts, ensuring users have access day 1.
Who is the Clinical Applications team?
Enterprise email would not be possible without us.
Who is the Health Sciences Systems and Web Application Services team?
We do the work behind the scenes so the IT executive leadership team can do the heavy lifting.
Who is the Administrative Support team?
We are the security administrators for the Vizient clinical database.
Who is the Data Analytics team?
We record and stream both live and on demand classroom lectures.
Who is the Health Sciences Classroom Technology Services team?
Our team oversees a rigorous review process for all human subject research projects to insure all personal information is protected.
Who is the Information Security Office team?
We maintain and monitor some of the automated processes in Millennium such as OR pick lists and pharmacy batch fills.
Who is the Clinical Systems and Integration team?
We ensure consistent and reliable internet access is available across the entire enterprise.
Who is the Network and Infrastructure team?
We eliminate the need for people to do manual tasks such as installing printer drivers and scheduling classroom lectures recordings, by developing programmatic codes to automate these tasks.
Who is the Health Sciences Customer and Technology Support Services team?