Anything
Anything 2
Anything 3
Anything 4
People @ IC
100
What are both the standard Res+ Conference Code Length and Leader Pin length?
10 and 4.
100
What system is used by Account Management for setting up new owners, changing Owner settings, managing companies and accounts, and scheduling event calls?
iCRM
100
West placed in the Leader's Quadrant three years in a row. What is the name of the analyst company that publishes the Magic Quadrant?
Gartner
100
What hosted web-based application is used to submit quality tickets and rate changes?
Salesforce.com
100
Who is the EVP of Direct Sales at InterCall?
Marty Dunne
200
What group do you contact for International audio pricing?
GSU
200
Lync Online was re-branded by Microsoft. What is the new name?
Skype for Business
200
What is the primary InterCall customer service phone number?
800-374-2441
200
What website is used by a client's administrator to setup new Owners on their own, change a user's Res+ settings, and pull company-level reports?
www.IntercallOnline.com
200
Who is the President of InterCall?
Scott Etzler
300
What is the name of the web application that is used by event call leaders to view an attendee list in real time, IM/chat privately with a secondary event operator, and view/manage the Q&A queue.
Leader-View
300
In what countries are our 3 main call centers for our GNA platform?
US, UK, and Singapore
300
What website is used by an owner to lookup their global conferencing phone numbers, change their Res+ settings, and pull personal usage reports?
www.IntercallOnline.com
300
In Cisco CCA-SP, what does CCA-SP stand for?
Cloud Connect Audio - Service Provider
300
Who is the VP of Sales for UC for InterCall Direct east of the Mississippi?
Shawn Nauert
400
What is the name of the event audio conferencing platform that includes an automated entry method and the option for attendees to register in advance and enter an attendee passcode to gain entry to the conference?
Direct Event
400
In Cisco HCS, what does the HCS stand for?
Hosted Collaboration Solution
400
What is the name of our IP Res+ conferencing bridge?
IICP
400
What event audio conferencing platform is identical to Premium Operator Assisted except the entry method is automated (live operators do not join attendees to the call)?
Event Plus
400
Who is the CEO of West Corporation?
Tom Barker
500
What does ECC stand for?
Enterprise Connectivity Conferencing
500
Who is the EMEA rep that you should work with for brand new business acquisition in EMEA?
Paul McCafferty
500
What does IICP stand for?
InterCall Internet Conferencing Platform
500
What is the name of the Event call surround the call feature where a senior event operator that has successfully completed voice dictation training moderates the call?
Voice Talent
500
Name one of the two WIPC RSA's that support our region in qualifying WIPC Ops?
Edmond Cassidy and Shaizan Malik
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