Capital Projects(CP)/Cap Sub Projects(CSP)/Approve For Expenditure(AFE)
Order Acceptance/Rejection
Order Completion/Close Out/Push to Billing
Creating ISOs/Ordering Cross Connects
100
The main document that the OSP team works off of and is the main form of communication between the SDCs and the OSP team
What is the Internal Service Order
100
The document that allocates funding to the OSP team
What is Capital Sub Project
100
-Lack of SOC Info
-No Signed SO
-No Capital Project
-No Network Diagram
What is the Order Rejection Criteria
100
The Order Completion phase starts when the Project Manager performs these two actions
What is moves ISO to Implementation Complete and upload Test Results to the ISO
100
When creating an ISO this document can be used to determine A and Z Location as well as other important Scope of Work information.
What is The Signed Service Order or Contract
200
2 Fibers in a Ring Configuration
A Loc: 550 84th Street/Thornton CO
Z Loc: 910 15th Street/Denver CO
Total Route Miles: 50
Number of Fibers: 2
What is this and where can it be found INITIALLY?
The Scope of Work/The Signed Service Order,Contract
200
This document is necessary to get the Cap Sub Approved. It shows a breakdown of how the capital is being spent.
What is the Approval for Expenditure (AFE)
200
This many days is the standard completion time for On Net project / This many days is the standard completion time for Off Net Projects
What is 23/113 Calendar Days
200
These four tasks need to be completed by the SDC when pushing the order to billing.
What is
-Changing Order Stage from "6-Pipeline" to "7-Ready For Billing"
-Set a Billing Effective Date
-Set a Circuit ID
-Selecting GIS System
200
Use this tool to determine if a ISO is a Fiber Build or Fiber Splice
What is Fiber Map
300
On what Document can you find the Customer, the term, the market, the revenue info and all the pertinent dates, bedsides OSP Commit?
What is The Service Order
300
This document is the OVERALL funding for the project.
What is the Capital Project
300
These three topics should be touched on every Kick off Call (KOC)
What is
-Clarify Scope of work
-Clarify Budget
-Try to determine a Firm Order Commitment Date (FOC)
300
From which document within Salesforce can you send the customer their weekly update and what Hyperlink do you navigate to complete this task
What is the Service Order/Activity History
300
The task created within SalesForce to initiate a cross connect.
Hint: 2 Part Question, what is the title of the Task and who is responsible to complete that connection.
What is ZFS ISP Request/Inside Plant Team
400
How long do we as SDCs have to accept (or reject) an order from Order Submitted to Pipeline
What is 1 Business Day
400
Off of this document the Capital Project (CP) can be found
What is the Opportunity (Opp)
400
This document shows the fiber path as well as Dmarc info
What is the Network Diagram (ND)
400
This is the part of order acceptance that will show you the locations as well as Dmarc info. Hint: This is the only Info that will appear on this form
What is Service Order Component (SOC)
400
This type of ISO allocates 23 Days to complete the project.
What is a Fiber Build
500
When determining if a project is a fiber build or a fiber splice, what is the determining factor to decide what kind of project this is and how do you determine that piece of info?
If the locations are on net or off net and by using the Fiber Map in Salesforce
500
The Name of the Opp needs to be transferred onto what (2) TWO documents.
What is the AFE and the ISO
500
This document is sent to the customer upon acceptance of the order. What is the document called and where can it be sent from? Hint: We are looking for a specific answer, where on a specific document can this be found.
What is Order Acknowledgement/Service Order, Activity History
500
FBDK/356744//ZFS is an example of what, where can it be found and who creates it?
What is Circuit ID/Service Order/SDC
500
This document is created to provide the customer with Dmarc info