BASIC CONCEPTS
Enable people to interact effectively and appropriately with others from different cultures
intercultural skills
Globalization, migration, and access to talent
Growing cultural diversity
Body language, such as eye contact, has different meanings in each culture and can lead to a
Cultural misunderstandings
Training, education on cultural differences, communication practices, and conflict resolution
Intercultural training
It refers to the ability to adapt and succeed in a culturally diverse environment
workplace cultural skills
Employees who understand different markets and are able to communicate with partners and clients from diverse cultures.
Global Competitiveness
Rigid attitudes or resistance to accepting different cultures, which hinders integration
Resistance to change
Can significantly enhance intercultural competencies
Travel and international experience
Understanding the norms, values, customs, and communication systems of other cultures.
Cultural inclusion and respect
Productivity and morale
Limit the ability to see people as individuals and affect collaboration
Bias and stereotypes
Promoting a culture of inclusion
Policies and activities that celebrate diversity
The ability to put oneself in another's place and understand their perspectives.
Empathy
Problem-solving
Innovation and creativity
Differences in how messages are sent, received, and interpreted
Cultural differences
Adjusting behavior and communication to be effective in different cultural contexts.
Adaptability
Ability to manage and resolve conflicts that may arise due to cultural misunderstandings
Conflict resolution
Limited understanding between cultures
Cultural unawareness