Schneider 101
These five cities are home to our logistics offices for STM.
What are Charleston, Chicago, Dallas, Green Bay, and Sarasota
This platform is commonly used to quickly communicate with internal associates.
What is Microsoft Teams
This is the life cycle of the route prior to pick up where the driver is assigned and tracking has been initiated.
What is dispatched
One prospecting method to identify new customers.
What is products I love, big box retailers, things all around me, or Co-Pilot
The abbreviation is STM.
What is Schneider Transportation Management
This individual founded Schneider, a leading transportation and logistics company.
Who is Al Schneider
This system is used to book and manage routes efficiently.
What is MasterMind
What is lock the route
MVPPT is an acronym for gathering basic information from a customer, this is what MVPPT stands for.
What is mode, volume, product, point of contact, and technology
This is the main mode of transportation serviced in STM
What is Van Truckload or full truckload
This color is often associated with Schneider and may even be their favorite color!
What is Orange
This keyboard shortcut is used to use MasterFind.
What is Control P
Information required to complete DCI
What are driver name, driver phone #, tractor #, and trailer #
This is one of the books that supports our Schneider Sales Methodology
What is New Sales Simplified, Sales Differentiation, The Challenger Sale, and The Jolt Effect
1st rate presented in a negotiation
What is anchor
This is the year Schneider was founded.
What is 1935
This AI-powered Microsoft tool helps you quickly uncover customer insights and create tailored emails. It's all about efficiency!
Copilot
When receiving a call from a carrier, you need to ask for this number to verify their identity.
What is the MC Number
In the CRM in MasterMind, this type of documentation outlines your next steps with a customer, such as scheduling a call or sending follow-up information.
What is an interaction
SMART goals help you set up realistic and attainable goals; this is what SMART goals stand for.
What is specific, measurable, attainable, relevant, and time-bound.
These four core values are what Schneider's all about.
What are Safety, Integrity, Respect, Excellence
This system is utilized to approve timecards and enter time off requests.
What is MAP
When negotiating a rate, if the rate is under TSI/BIN and over the customer rate, this is the action you should take.
What is Chat the Ops Manager for approval
These are the steps or flight path of a discovery call
What are introduction, share insights, build credibility, diagnose, and commitment
These are three of the core principles of communication.
What are clarity and accuracy, active listening, timeliness, transparency, and adaptability