Collision/Comprehensive
UPD
Rental Benefits
Acronyms
Policy Questions
100

Express can handle a claim near Cancun, Mexico. True or False?

False. Cancun falls outside of the 50 mile radius.

100

(Must answer both parts correctly to get points) What does UPD stand for? What is the COL? 

Uninsured Property Damage

COL 042 

100

How many days does State Farm authorize for Claimant rentals according to the SCP? 

25 days

100

What does ADSP mean? (Word for word answer only)

Auto Damage Service Program

100

What are the 4 physical damage coverages provided by the auto policy? 

Comprehensive Coverage 

Collision Coverage 

Emergency Road Service Coverage 

Car Rental and Travel Expense Coverage

200

A rock hit our NI's windshield, and it cracked from side to side. Where do we go from here?

Send the NI through to Lynx for glass damages.

200

What are the limits of this policy? U100/200/50.

100,000 BI

200,000 BI per accident 

50,000 pd

200

What is the true rental limit for a claimant?

NI's pd limit 

200

What does CPRS mean? (Word for word answer only)

Child Passenger Restraint System

200

Which states require DTP? 

NY

300

What supplementary payment could be paid under Comprehensive Coverage when the insured suffers a total theft of the "your car" or "NAC? 

Transportation Expense (Rental)

300

How do you find the deductible for a UPD claim?

UPD tool

300

What companies can someone rent from? 

Any company. As long as they understand we can only pay what their policy limit is or as a claimant it would be comparable transportation. 

300

What does ILOWB mean? (Word for word answer only)

Improper Lookout While Backing

300

Express can handle a claim from Niagra Falls, Canada. True or False?

True, Niagra Falls is 50 miles within the U.S border.

400
A normal day in Atlanta, GA there was heavy rain fall on 285. Our NI vehicle got stuck in the far-left lane from a clogged drain, possible engine failure. What is the correct COL? 

Comprehensive 394. 

400

Can you subrogate for a UPD claim if the claimant is known?

Yes. 

400

If someone reports a *1 claim, can they get a rental for that claim?

No. 

400

What does FTRSTAA mean? (Word for word answer only)

Failure to Reduce Speed to Avoid an Accident

400

What is the household exemption rule?

Damages to 2 cars covered on the same policy within the same household

500
What is L-500? 

ATV, Trailers, other off-road vehicle coverage.

500

How many interns were selected across the company this summer?


720

500

(Must answer both parts correctly for points) What type of expenses could be covered under "Travel Expense" and what condition needs to be met in order for this coverage to apply? 

Commercial Transportation, Lodging, and Meals. The insured must have "R" coverage and the loss must be 50 miles or more away from the insured's residence. 

500

What does LMTCBOVM mean? (Word for word answer only)

Left Message to Call Back on Voice Mail

500

What is DDUF? 

The insured's physical damage coverages become suspended due to failure to comply with the inspection request.

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