Goodwill History
Goodwill Funders
Work Force Development
Case Notes
IEPs and Reports
100

Started the first Goodwill in 1902?

Reverend Edgar J Helms.

100

Funds participants who receive Food Stamps?

SNAP Works.

100

Work Force Development teams?

Pre-Employment and Employment Teams.

100

Written documentation of services rendered, interactions, interventions, and follow up with persons served in all programs?

Case Note.

100

Difference between Reports and IEP?

Reports used to review P's performance and make recommendations.


IEP is used to plan how to help P be successful, and outlines how P will remain safe while in training and at work.

200

Goodwill Atlanta open its doors in what year?

1925.

200

What does GVRA stand for?

Georgia Vocational Rehabilitation Agency.

200

Responsible for providing individualized vocational counseling and guidance to participants. Acts as liaison between participant and referral source?

Case Manager.

200

Point of view should case notes be written in?

3rd person.

200

Within how many days must the IEP be written and reviewed with Participant?

10 days.

300

Significant shift that took place in 2007?

Goodwill of North Georgia separated from Goodwill Industries of North Georgia.

300

Age range served by the DOL-ETA grant?

18-24.

300

Difference between Pre-Employment Job Coach and Employment Job Coach?

PEJC works with CM to prepare P for employment. EJC works with P once they have began work and is responsible for retention

300

Main issues with this Case Note?


“P was very happy to learn he was asked to apply for a position in the store.”

“P was very happy”


Cannot make inferences, this does not distinguish fact from opinion.

300

Main tool used to write IEPs and reports?

Case Notes.

400

Major difference in the first Goodwills opened in 1902 and Goodwill of North Georgia?

In 1902, donated items were repaired and either sold or given to workers. Today in GWNG, items are no longer repaired.

400

Where are internships for youth in the This Way Ahead program?

Gap, Old Navy, and Banana Republic.

400

Screening that occurs before Participants can be enrolled into skills training programs?

MRD – Motivated, Reliable, Dependable.

400

Main issues with this Case Note?


“JC found P to be off task yet again. P is unlikely to be successful in the workforce”

“JC found P to be off task yet again. P is unlikely to be successful in the workforce


Case Notes should be sensitive and encouraging, not punitive.

400

How health and safety must be written in the IEP?

IEP must clearly identify the risk and how that risk can be minimized.

500

Services provided by Goodwill Industries of North Georgia?

Facilities Management and Custodial Services.

500

Goodwill’s longest standing funder?

Goodwill Mission Funds.

500

General flow of services for a participant enrolled in in-house training?

1) Referral

2) Intake and orientation

3) WE

4) CWAT

5) Employment

500

Main issue with this Case Note?


“P informed CM that another P, Carl, was always off task and disrupting their concentration”

“P informed CM that another P, Carl, was always off task and disrupting their concentration”


No names can be included in Case Notes

500

What does SMART stand for?

Specific

Measurable

Achievable

Realistic

Timely 

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