Acronyms
The role of the person who supports you during clinic days, rooms and discharges patients, and helps you respond to patient messages or send out result letters.
What is MA?
The most common E&M billing code, this reflects low risk and may address 2 minor problems, 1 chronic illness, or 1 acute, uncomplicated illness.
What is 99213?
A button that lets you send messages to others.
What is "Communicate"?
The nurse flow manager at FCSV, who provides patient care such as wound care and patient education, and can be scheduled for visits such as blood pressure checks.
Who is Rosa Burciaga?
The five main branches of this historic irrigation system feed the South Valley's historic agricultural fields.
What are the acequias?
The first point of contact with a patient at the time of an appointment, this person registers patients and processes payments.
What is PSR?
To bill this code, your attending must see the patient, and your visit would address 1 or more chronic illness with exacerbation, 2 or more stable chronic illnesses, 1 undiagnosed new problem, or 1 acute illness with systemic symptoms.
What is 99214?
Where you go when you want to send orders, referrals, and medications. (Hint: there are two correct answers.)
What is "New Order Entry" or "Superbill"
The lead medical assistant at FCSV, this person makes the weekly staffing schedule and is a resource for questions from patient care to PowerChart nuances.
Who is Karla Pulido?
This Chicano/Latino liberation group was active in the South Valley in the 1960s and 1970s and played a role in demanding improved access to health services that led to the founding of First Choice in 1972.
Who are the Black Berets?
A program where a staff member can support patients' goals for managing chronic conditions with phone calls between provider visits.
What is CCM?
A patient is billed as a "new patient" when they have not been seen for this duration of time.
What is 3 years?
You need to do this in the med list during or after every patient visit.
What is "Reconcile" the medications?
The primary contact for pharmacy requests at FCSV, this person also supervises PAAs (pharmacy administrative assistants) in all First Choice clinics.
Who is Julie Perez?
The historic Gutierrez-Hubbell House in the South Valley has existed under these three different national flags?
What are Spain, Mexico and the United States of America?
The "boss" of the clinic, who oversees front-office processes and works with the nurse flow manager to keep the clinic running smoothly.
What is HCM?
This is one of the 4 elements required to bill for a video or telephone visit. (Hint: there are 4 answers, you just need 1.)
Consent
Privacy
Technology
Time
The box to click when you want to send a message to the patient through the portal.
What is "To Consumer"
The lab assistant, who can help find missing results or answer questions about specific tests.
Who is Yennisey Gonzalez?
Established around 1692, this earliest Spanish land grant settlement in the South Valley's name comes from the Nahautl work for "near the water".
What is Atrisco?
A program administered by the state that provides coverage for pap/HPV tests and screening mammograms.
What is BCC?
This is the modifier code to use when an E&M code is billed as well as a procedure or preventive code.
What is 25?
To refill a medication, you would select...
What is the "Outpatient" button
The Community Health Worker (CHW) who is at FCSV on Fridays and can be messaged any time with patient requests for community resources.
Who is America Garcia Bustillos?
Similar to Santa Fe's Zozobra, this South Valley festival to burn away the past year's problems is celebrated every October.
What is Kookooee?