Sub-Tower Definitions
Purpose-built facilities that house and protect critical IT equipment
Enterprise Data Center
Central Print
Output
Online Storage
Terabytes
This acronym refers to the fully-loaded cost of infrastructure or applications and includes more than just the purchase price of a device or app
TCO (total cost of ownership)
Data Center
- Enterprise Data Center
- Other Facilities
typically used in conference rooms and dedicated telepresence rooms to enable workforce communications.
Conferencing & AV
IT Service Management
Delivery
IT Help Desk
# of Contacts
Software that allows a server to be partitioned into multiple virtual machines
Hypervisor
Application
- Application Development
- Application Support & Operations
- Business Software
provide on-site support for moves, adds, changes and hands on issue resolution
Deskside Support
Middleware
Platform
Workspace
# of Personal Computers
Internet based software that is not installed locally and can be accesses from anywhere
SaaS
Security & Compliance
- Security
- Compliance
- Disaster Recovery
services including business, information, application and technical architecture to drive standardization, integration and efficiency among business technology solutions.
Enterprise Architecture
Transport
Network
Enterprise Data Center
kW - mo or SqFt
A project management method that aims to deliver value incrementally over the course of the project
Agile
IT Management
- Enterprise Architecture
- IT Finance
- IT Vendor Management
resources involved in analysis, design, code, test and release services of software
Application Development
Disaster Recovery
Security & Compliance
Mainframe
MIPS (double points for definition of MIPS)
This acronym refers to a virtual partition of a storage drive
Storage LUN (double - points for the definition of LUN)
End User
- Workspace
- Mobile Devices
- End User Software
-Network Printers
- Conferencing & AV
- IT Help Desk
- Deskside Support