An observation made by the auditor during a site audit or inspection that identifies an issue that is not a non-conformance but a better practice could be put in place.•An SOP could be more efficient or clarified•The issue is outside of the scope of SQF (ex. Employee safety) but should be noted•So called “grey areas” – not a finding, but not quite right!
What is Opportunity for Improvement?
TRAINED PEOPLE FROM DIVERSE DEPARTMENTS SO AUDITORS ARE NOT SELF AUDITING
What is a team?
Writes thorough notes, notifies of progress or issues, emails or calls for clarification, speaks with responsible parties, lets Joanne know when audit is finished!
What is communicative?
_______________ that we 1) Say what we do! – through written SOPs 2) Do what we say! – follow our SOPs 3) We prove it!- with records
what is verifies?
The user name for iauditor is auditor@allenflavors.com, the password is this
What is Allen123!
less severe. Evidence of a random or infrequent failure to maintain compliance with a requirement but does not indicate a breakdown in the food safety management system or that food safety is compromised. It is evidence of an incomplete or inappropriate implementation of SQF requirements, which, if not corrected, could lead to system element breakdown.•The element being audited does not fully meet expectations of a request•Improvements are required to meet expectations
What is Minor?
INCLUDES RECORDS, FACTUAL STATEMENTS, & ANY VERIFIABLE INFORMATION- DOCUMENT REVIEWS & INTERVIEWS ARE CONDUCTED
What is objective evidence?
Does not lie
What is honest?
Determines we are _____________ with the SQF code
What is compliant?
This is where I go, in the shared drive, to access SOPs in the document registry
What is the FIRST FOLDER?
failure of a system element, a systemic breakdown in the food safety management system, a serious deviation from the requirements, and/or absence of evidence demonstrating compliance to a system element or Good Manufacturing Practices. It is evidence of a food safety risk to products.
What is Major?
RESULTS & ISSUES ARE REPORTED TO INVOLVED PARTIES & SENIOR MANAGEMENT
What is communication?
Alert, attentive, aware, watchful, eagle eye!
What is observant?
_______________ problems instead of reacting to them when they occur
What is prevents?
When reviewing one of these-ask yourself-is it current? Is it accurate? Is it clear/comprehensible? Does it cover SQF requirements?
What is an SOP?
•An element of the code or HACCP requirements have not been fully implemented or documented (if required)• Significant improvement is needed to meet expectations•Deficiencies present a high probability of food safety or regulatory failure•There are numerous findings that indicate a lack in a required section and a potential risk to product safety, quality or regulatory standards
What is Major?
EFFECTIVE SOLUTIONS ARE PUT IN PLACE
What are corrective & preventive actions?
Unbiased, open minded, reports the facts, is not influenced by anyone else
What is impartial?
Identifies ____________ and/or opportunities for improvement
What are Gaps?
When reviewing these ask yourself- is it legible? are all fields filled in? is the correct version in use? is it initialed or signed? was it completed in ink? Is it dated? are any corrections crossed out with a single line & initialed?
What are documents/records/logs?
food safety is compromised, or the system is compromised, and an imminent failure is expected.
There is evidence or an observation that product is unsafe, could potentially cause serious illness, death, or a risk to health and is subject to a recall.
What is Critical?
NON-CONFORMANCES ARE EVALUATED TO IDENTIFY WIDESPREAD OR RECURRING ISSUES, AND COMPARED TO OUTSIDE AUDIT RESULTS
What is trending? (Joanne does)
Communicates without judgement, does not criticize but suggests improvements, kind & patient
What is diplomatic?
Like for a play, Internal audits are __________ for certification/customer audits
What is a dress rehearsal?
When interviewing- non specific-How do you ? or What do you do if ? are_______________ questions
What is open ended ?