Standards & Such
This is the global standard governing Quality Management System Requirements (not Automotive).
What is ISO 9001?
This is how we remain vigilant, always thinking ahead of issues before they arise.
The highest level of documents which are established globally or for all of BSAM.
What are Policies?
What is an Open-Ended Question?
This is the global standard for Automotive quality management.
What is IATF 16949?
This principle ensures that business system objectives are compatible with our business strategy, and alignment is achieved throughout all levels of teammates.
What is Leadership?
Documents which give specific details on how to do a job; documents which are templates and should be completed
What are Work Instructions & Forms?
What is a Close-Ended Question?
Noted by the acronym CSR, this is an externally provided set of requirements which may vary by OEM.
What are Customer Specific Requirements?
This principle is so important throughout the Standards, there are 99 related clauses! (Think - the Boss)
What are Customer-Specific Requirements?
Documents which give a high-level overview or key information about how to do a process. These may live on the Standards Gateway.
What are Procedures?
Let me restate that another way...
What is a Clarifying Question?
Often called "Blue Books", these are a set of reference materials provided by AIAG.
This process ensures that we are always looking to do better business, ultimately aiming to be Dan Totsu.
What is Continual Improvement?
Documents which give more detailed information about policies, and how the organization should carry them out.
What are Manuals?
Can you give an example of how you addressed the risk?
What is an open-ended question?
This category of requirements includes document repositories such as the Policy Gateway, Standards Gateway, and department work instructions.
What are Internal Standards?
This method looks at how we do business from End-to-End, as opposed to focusing on departments.
What is the Process Approach?
Documents which contain data on activities carried out, such as: test results, audit reports, training attendance, effectiveness results, etc.
What are Records?
In the last month, have you experienced an issue ensuring we met a Ford requirement?
What is a Leading Question?