Chapter 4
Chapter 4+5
Chapter 5+6
Chapter 6+7
Chapter 7+8
100

Interest Relief subsidies 

Government investment incentives that involve government payment of the difference  between a fixed interest rate and the rate charged by a commercial bank.

100

Soft Loans 

A loan that offers long term or lower interest rates in the initial years so that loan costs are reduced in the early years when cash flow is tight.

100

Voluntary Association 

Hotels that are independatly owned and operated, and grouped together primarly for marketing reaosns. 

100
Zoning Variances

Relaxations of zoning rules for cases in which the standard requirements would pose undue hardship on the property owners. 

100

technical service agreement

An agreement between an owner and operator in which the operator agrees to provide technical services in a highly specialised area

200

LIBOR

London interbank offering rate. multinational index in setting interest rates for loans

200

Centralized management 

a system of exercising control over as many organizational variables as possible at a hotel companies headquarters or home office 

200

Environmental Impact statement EIS 

generally written statement that describes what may happen to the environment in both the short and long term is a specific project is carried out

200

Business format franchise

A type of franchise agreement that allows the franchisee to use the franchisors designs, systems, procedures and worldwide reservation system and its group advertising, promotion and purchasing system. 

200

Turnkey agreement

A special type of technical service agreement in which a hotel company hands over a fully operational property to the owner, who may then exercise any number of options with regard to management.

300

Preferential Loans 

Government investment incentives that involve government loans at a preferred rate below the market

300

Corporate hotel chains

Hotel organization that have their own brands or brands that may be managed by the corporate chain or by a conglomerate 

300

Impact Fee

A fee charged to private developers to cover the cost of Infrastructure or services that must be provided by government as a consequence of development. 

300

Restrictive covenant 

A clause in a management contract which specifies that the operator may not own, manage ar be affiliated with another property within a specified geographical area encompassing the owners hotel for a specific period of time.

300

Collectivism

The condition that exists in a society which ties between individuals are very tight. Everyone looks after the interest of group members  and to have no other opinions/belief outside the group. In return the group protects and provides for its members.

400

Prime Rate

The rate the US banks for their best customers

400

Decentralized management 

unit of management that varies in the degree of freedom given to unit-level managers

400

Market feasibility study

An economic study that provdies a full financial analysis of a proposed hotel, including return on investment.


in other words, tells if there is a market for this new expenditure. 

400

Shortfall time frame 

A period during which a hotel operators ability to produce the agreed upon gross operating profit will be measured, typically several years long in order to protect the operators from a one time poor performance year. 

400

Culture

A mental state shared among members of society who live within national or regional boundaries 

500

Real Estate Investment Trust REIT

an investment approach that allows individuals to invest in a hotel property through centralized management without being subject  to corporate income taxes

500

psychographic data

information about prosective customers lifestyles, interests, hobbies, and their propensity to travel. 

500

Preliminary site and building analysis

A study to evaluate a site before the developer spends a lot of money for extenisve design documents when it may not be economically feasible. 

500

technical assistance fees

fees charged by operators who act as consultants in the design and planning of lodging facilities 
500

Ethnocentrism 

The belief or attitude that ones culture is superoir to all others 

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