Foundations of Communication
In the transactional model, experiencing pain during class is an example of this kind of barrier to communication.
What is physical or physiological noise?
Fat Amy demonstrates high ___________ when she gives an example of her ability to sing and mermaid dance.
What is self-esteem?
This kind of language done rarely has shock value. Even so, using this kind of language on the job is not advised.
What is swearing?
Emotions can change our body temperature. For instance, when we feel angry our bodies get hot.
What are physiological or physical changes?
Developing intercultural communication competence includes one of these.
What is (identify 1)
Motivation & Attitude?
Tolerance for Ambiguity?
Open-Mindedness?
Knowledge & Skill?
Patience & Perseverence?
In mediated communications, FOMO is an acronym for tech users who constantly check their devices and social media for updates.
What is Fear Of Missing Out?
Our public image is often different from the self we present in private. This is called ____________
Presenting Self
Doctor Amy Cuddy asserts that simply changing your body language can make you feel______________.
What is more confident?
Or what is powerful?
The rules for expressing emotions in the workplace are different than the rules for emotional expression in personal lives. The process of managing and sometimes suppressing emotions is called ____________.
What is emotional labor?
The social tone of a relationship and how people carry out the tone in an environment such as work or the classroom is termed _____________.
What is a communication climate?
This hierarchy is adapted to identify communication needs.
What is Maslow's hierarchy of needs? (Maslow's hierarchy is acceptable.)
The Social Penetration Model refers to the breadth and depth or layers people to choose to reveal based on the intimacy of a relationship. What is revealed is called _________.
What is disclosure?
Sound waves produce a noise, and spoken messages have meaning. These differences illustrate which 2 concepts?
What are hearing and listening?
Daniel Goleman is the leading theorist on the term used to describe the ability to understand and manage one's own emotions and to be sensitive to others' feelings.
What is emotional intelligence?
Communicating disrespectfully or using subtle verbal or nonverbal displays can create a hostile communication climate. These are called ___________.
What are microaggressions?
Communication has both a content and a relational dimension, meaning people may respond emotionally depending on how they relate to the content of a message. In social media, the ______ button can generate many content and relational meanings.
What is the "Like" button?
What concept from Perceiving Others is this clip showing?
What are stereotypes?
Amy's example demonstrates this kind of listening style:
What is active listening?
Baxter and Montgomery are credited with research on competing tendencies within relationships. Internal or external conflicts can exist between couples or couples and society.
What are dialectical tensions?
Criticism, defensiveness, contempt, and stonewalling are what John Gottman refers to as ____________.
What are the "Four Horseman of the Apocalypse" for relationships?
One positive facet of mediated communications is _________, or the ability and willingness to use multiple channels of communication (Chan, 2015).
What is multimodality?
Sociologist Erving Goffman used the word ______ to describe this socially approved identity and ways to maintain identity image.
What is face or facework?
I'm here to feel with you and let you know you're not alone. I'm not here to fix you. I'm not here to feel it for you. --Brene Brown.
These are examples of ___________.
What is empathy?
Communicating about the way you communicate is a relationship enhancer in face-to-face communications. This is called____________.
What is metacommunication?
These kinds of expectations cause conflict in relationships by assuming people will know things even if the person hasn't explained themselves.
What are mind-reading expectations?